[THIN] Re: WI logon screen fails to display
- From: "Cathy Campbell" <Cathy.Campbell@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 3 Apr 2006 13:55:46 -0700
Also, from scanning through some of the Citrix documentation, it was not
specific on the order of the the upgrades, SG first then WI?
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Cathy Campbell
Sent: Monday, April 03, 2006 1:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: WI logon screen fails to display
The problem below has been an ongoing issue with us with no resolution.
We have decided to upgrade to Secure Gateway 3.0. Most of the
documentation I have read, it is recommended to upgrade to MPS 4.0
first. Any insights or personal recommendations I can get from any of
you?
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Cathy Campbell
Sent: Tuesday, March 21, 2006 9:07 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] WI logon screen fails to display
Same problem with some additional information...
Our farm is MPS 3.0 with a separate server in the DMZ with WI and Secure
Gateway 2.0. (SG has all the current windows updates). About once a
week the secure gateway stops responding to requests through WI and the
WI logon screen fails to display. I'm able to logon to the server
console and it appears everything is fine. I did a screen shot of all
the started services (when everything was functional) on the SG, then I
compared the services that were started when the problem occurred again.
Everything was the same. Next I stopped and restarted the Secure
Gateway Service and the WWW Publishing Service. This resolved the
problem without having to reboot the SG. Any ideas on why this keeps
occurring and a possible resolution? thanks,
Cathy Campbell
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