If you have no been able to replicate the shortened timeouts, and your users aren't using the Anonymous logins, than it sound like it's a user issue. I have a 5 minute timeout set on a particular time/attendnace product and users constantly complain that it seems like it will kick you off after 30 seconds. They simply do not realize that when they are in the program, and go take a phone call, that the phone call turned out to be 10 minutes, even though "it seemed like" only 2 minutes. Go to the user who complains the most. Have them login, look at the clock. Don't touch the computer and wait until it kicks them out. If it takes 30 minutes, you just proven to them it's their own lack of time awareness and not your systems. And they won't have any flack to kick back at you about your "logs" not being correct. Sometimes the hard way is the only way to silence the naysayers! -----Original Message----- From: Callaway [mailto:callaway4all@xxxxxxxxx] Sent: Friday, July 19, 2002 10:34 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Users Complaining about Timeouts (so what else is new) I have my MF 1.8 servers hosting an anonymous application. The Idle Timeout Setting in Citrix Connection Configuration on these servers is set at 30 minutes. Users say it "seems" more like 10 or 15. I have tried to reproduce the shorter timeout to no avail. Are there any known issues with Anonymous accounts bypassing the CCC settings and using what is set in the account in user manager (I noticed that the anon accounts all have a 10 minute idle timeout setting specified - I installed these servers and never specified that). Any ideas on how I could create some logs/stats to prove/disprove the claims? __________________________________________________ Do You Yahoo!? Yahoo! Autos - Get free new car price quotes http://autos.yahoo.com =================================== This weeks Sponsor: triCerat, Inc ScrewDrivers fxp: Self Configuring Printer Driver with Bandwidth Control Learn more at: http://www.tricerat.com/?page=products&product=sdfxp =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm =================================== This weeks Sponsor: triCerat, Inc ScrewDrivers fxp: Self Configuring Printer Driver with Bandwidth Control Learn more at: http://www.tricerat.com/?page=products&product=sdfxp =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm