[THIN] Re: Try and explain this one to *your* boss

  • From: "Pardee, Michael P." <MPardee@xxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Mon, 6 Sep 2004 09:29:59 -0400

nt4. 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] 
Sent: Monday, September 06, 2004 5:10 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Try and explain this one to *your* boss

You don't say which OS you use.  I used to have this with some win2k boxes a
long time ago.  I think it was before SP1.  The tsshutdn cmd (if you use
that) did not always seem to work properly.  Switch to shutdown.exe form the
resource kit.

Malcolm

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Pardee, Michael P.
Sent: 05 September 2004 20:35
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Try and explain this one to *your* boss

Thanks Greg.  I will check on that.  No IMA in 1.8 though, but maybe the
program neighborhood and ica browser services could be worth looking at.
Maybe even the xml service. 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
Sent: Sunday, September 05, 2004 10:52 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Try and explain this one to *your* boss

I don't know if this helps any Michael but I found when this happened to my
servers, it was because someone was logged in at the console on the affected
server.  This happened to me with NT 4 TSE and Windows 2000 both with MF XP.
It has not happened with Win2003.

I doubt you had 36 consoles logged into but it might help explain the
occasional one or two servers this happens with.

I wonder if it might help to have your shutdown script stop the ima service
and some other services before the shutdown command.

Greg


On Sat, 4 Sep 2004 22:30:08 -0400, Pardee, Michael P. <mpardee@xxxxxxxx>
wrote:
> We still have around 90 MF 1.8 servers.  We have rebooted them nightly 
> for years.  Every once in a while we'll have one or two that don't 
> finish the shutdown.exe process we use and we have to manually boot 
> it.  Everything else about the server is fine, you can ping it, net 
> view it, etc.  You just can't access it with rdp or ica.
> 
> No big deal, we've learned to live with it after all these years.
> 
> Then this morning's sleep was interrupted with a priority 1 ticket 
> about people not being able to access most of the published 
> apps/desktops
we have.
> We found 36 servers in this state this morning.  All at the same time.
> Nothing, and I mean nothing, was changed the day before, so it wasn't 
> caused by any changes we made.
> 
> Thankfully we have a 24x7 Operations staff that we could call and give 
> them a lit to reboot, but it was painful.  36 servers.  Man I can't 
> wait until
> 1.8 is behind us forever.  Unfortunately, we'll have to keep it 
> running over the next year until all of our Infrastructure gets 
> migrated to the new
> XPe/Win2k3 farm, which is running very well.
> 
> Just thought I'd share this mornings joy with everyone.  Calling my 
> boss to explain this to her was a lot of fun.  Fortunately she knows I 
> have been warning her that we need to get away from MF 1.8 and NT4 for 
> a
while now.
> 
> > Michael Pardee
> > Director
> > Coventry Health Care, Inc.
> > Phone:        (724) 778-3733
> > Fax:  (724) 778-6899
> Mailto:mpardee@xxxxxxxx <Mailto:mpardee@xxxxxxxx>
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