[THIN] Re: Termsrv.exe Problem

  • From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 3 Apr 2003 20:08:25 -0500

See
http://www.dabcc.com/ThinSol/XP/docs/mfxpsp3issues.htm
JK


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Charlie Fraser
Sent: Thursday, April 03, 2003 7:58 PM
To: Pfeifer, Bruce A MSER:EX
Cc: 'thin@xxxxxxxxxxxxx'; Stratton, Doug MSER:EX; Jeff Giacobbe
Subject: [THIN] Re: Termsrv.exe Problem



Doug, We are going to attempt to initiate the problem in our production
enviroment on Tuesday and get userdumps for Citrix. I will be happy to
share any and all information on this problem with you.

Charlie

Pfeifer, Bruce A MSER:EX wrote:

>We are having termsrv.exe problems that appear to have started after
>installing W2k SP3.  it is only happening on our Production servers and I
>have not been able to trace the events that initiate it.
>
>It starts with a memory access violation error with termsrv.exe, then
>termsrv consumes a steady 20% of our quad Zeon processors and the context
>switches race at a steady 120,000 per second.
>
>this then hangs IMA and users then cannot log into that server.  We have
>calls open with Citrix and Microsoft of which neither have been able to
come
>up with a cause or resolution.
>
>I'll try wshadow to see if it will initiate the problem in our environment.
>
>-----Original Message-----
>From: Charlie Fraser [mailto:fraserc@xxxxxxxxxxxxxxxxxx]
>Sent: Thursday, April 03, 2003 10:10 AM
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Termsrv.exe Problem
>
>
>
>Folks, I am having a rather strange problem on my XP FR2 farm. If you
>are running wshadow and you propogate users the process hangs. But, not
>only that termsrv.exe spikes the processors at up 80% and no one can
>connect via ICA or RDP and you have to get the users to log off to
>reboot the server. I am working with Citrix support on this but they are
>waiting for another Dr Watson dump. Has anyone experienced this??????? I
>can reproduce the problem but only during production hours and with a
>server that has production operations on it. My helpdesk gets testy when
>I do that so they have me waiting to try and crash it. I do get
>occasional Dr Watson errors concening Netscape but I do not think that's
>related.
>
>Charlie

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