Thanks for your reply, but I don't think the default printer is the problem. There is definitely one set for the user - it just can't be accessed correctly from Outlook. Even when changing the def printer in the active session it cannot be seen from outlook. Once you've fiddled around with the printer settings it is accessible. Anybody??? Cheers Peter ---------- Original Message ---------------------------------- From: DMelczer@xxxxxxxx Reply-To: thin@xxxxxxxxxxxxx Date: Tue, 15 Oct 2002 08:10:42 -0400 In your usrlogon.cmd file, see if you can use a utility to set a default printer. Just because you can see the printers doesn't mean that one is selected by default. Without a "default" printer selected, certain apps (I know Outlook specifically, because I've had this same problem) just won't print anything. I believe there was a utility on thethin.net called defprinter...if not, let me know and I'll check my archives and email one to you. What we do, is write a small INI file to the home directory that lists all of the users connected printers, and what they have set as the default. When they log in, it reads the list, maps the printers, and then appropriately sets the default. For us, we use the UniPrint universal printing solution, so this printer is set as the default in Citrix, but when the user gets to their desktop, UniPrint isn't available so some random printer was being set as default. Using the INI method has cleared up our problems so far... I wrote the program using WinBatch (www.winbatch.com). If you need, I can send you source code for the app and a compiled executable (although since you're not using UniPrint this may not work quite as well for you)... Hope this helps. -Dave Melczer dmelczer@xxxxxxxx -----Original Message----- From: peter.hegg [mailto:peter.hegg@xxxxxxx] Sent: Tuesday, October 15, 2002 7:53 AM To: ThinNet Techforum Subject: [THIN] Strange printing behaviour after SP3 installation This story goes on...... We installed Q328020 on the Ctx Servers and are now able to print PDF files. But still we have problems with some network attached printers. Outlook 2000 and also Excel 2000 as well as Acrobat Reader sometimes cannot see any printers. The message "No default printer defined" pops up, but the printer folder shows all available network printers. When changing some of the properties of the printer and applying the changes, the printer can suddenly be seen in the application. There are several printers concerned (HP LJ 5, 5si, 2100TN, HP DJ 895 cxi). We installed the drivers that were delivered with windows 2000 on the printserver and then copied the drivers to the terminal server (auto replication in CMC). Does anybody have some more hints? Is it absolutely necessary to install SP3/Q328020 on both the Terminal Servers and the dedicated Print server? Your help is very much appreciated... Regards Peter ---------- Original Message ---------------------------------- From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx> Reply-To: thin@xxxxxxxxxxxxx Date: Fri, 11 Oct 2002 21:44:32 +1000 Hi, Q238020 isn't just for client autocreated printing. SP3 can break all network share-based printing. Regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: peter.hegg [mailto:peter.hegg@xxxxxxx]=20 Sent: Thursday, 10 October 2002 11:57 PM To: ThinNet Techforum Subject: [THIN] Strange printing behaviour after SP3 installation Hi all we recently installed SP3 and Q326935 onto our W2K/MFXPe/FR1-SP1 servers. We strictly use network printers, queue defined on a separate printserver that we imported into CMC and published the printers to users via group membership. There is no auto creation of locally attached client printers. After the SP3 installation we suddenly have problems to print PDF files (Reader Version 5.0.1). After pushing the print button it looks like the document is properly prepared for printing but nothing gets into the print queue. Also from some other applications we can see a similar behaviour. Office apps in general seem to work. As we are only using networked printes I do not think the "SP3 printing redirection fix Q328020" will solve our problem. Or maybe yes? Has anyone come across this? Any suggestions? Your help is very much appreciated. Kind regards Peter ********************************************** This weeks sponsor New Moon Canaveral IQ New Moon Canaveral IQ is an intelligent alternative to Citrix® MetaFrame ? for delivering and managing centrally-deployed Windows-based applications http://www.newmoon.com *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm