This is not true. At least in the instance of trying to obtain a hotfix. -----Original Message----- From: Landin, Mark [mailto:Mark.Landin@xxxxxxxxxxxxxxxx]=20 Sent: Thursday, May 06, 2004 3:08 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Spam:Re: Microsoft Knowledge Base Article - 294729=20 >=3D20 > Why not? It's a free call, and you would most likely get the=3D20 = hot=20 >fix (if it is still available). >=3D20 > Chris=3D20 Because MS wants their money FIRST, and THEN they refund you after you get the Hotfix. It feels like a "cover charge" or something! ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=3D147 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm