>=20 > Why not? It's a free call, and you would most likely get the=20 > hot fix (if it is still available). >=20 > Chris=20 Because MS wants their money FIRST, and THEN they refund you after you get the Hotfix. It feels like a "cover charge" or something! ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm