[THIN] Re: Single user issue

  • From: george.wasgatt@xxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Mon, 16 Dec 2002 14:51:11 -0500


ICA client troubleshooting steps from the Thin List over the past month or
so:

-User must have local permissions such as power user to install ica32t
client.

-When using NFuse with CSG, IE cannot be set to "Do Not Save Encrypted Files
to Disk".

-Cookies cannot be blocked from NFuse site.

-Clear Temp Internet Files when Launch.ica can't be downloaded.

-If using IE 5.x or 6.x must have latest ICA Client to resolve Launch.ica
issues. 

- A more recent Web ICA Client may be required if the customer had
previously used Citrix and already has a client installed

-Check user clock time and date, too far off and you'll have problems.

-delete the npican.dll

- Try deleting..

 
HKEY_LOCAL_Machine\Software\Microsoft\InternetExplorer\Plugins\Extension\.ic
a

-TSE licensing, sometimes you need to delete the following registry key:
 
        hkey LM
        Software
        Microsoft
        MSLicensing
 
        delete the mslicensing key and all beneath it.

- IE 5.5 SP2 has issues opening NFUSE published apps if you are using an
older ICA client.

-----Original Message-----
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx]
Sent: Thursday, December 12, 2002 3:00 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Single user issue



She clicks on a link in NFUSE, and it does nothing, does not open the
client, nothing.  I have removed and readded the web client, 6.30.1050
several times, rebooted several times.

Also, If I save the file as an ICA to the desktop and run it from there, all
is well.  Runs fine.

Ideas?

Chad M. Schneider
Technology Analyst II
Curwood, Inc.
Phone: 920-303-7609
Pager: 920-909-7609


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