ICA client troubleshooting steps from the Thin List over the past month or so: -User must have local permissions such as power user to install ica32t client. -When using NFuse with CSG, IE cannot be set to "Do Not Save Encrypted Files to Disk". -Cookies cannot be blocked from NFuse site. -Clear Temp Internet Files when Launch.ica can't be downloaded. -If using IE 5.x or 6.x must have latest ICA Client to resolve Launch.ica issues. - A more recent Web ICA Client may be required if the customer had previously used Citrix and already has a client installed -Check user clock time and date, too far off and you'll have problems. -delete the npican.dll - Try deleting.. HKEY_LOCAL_Machine\Software\Microsoft\InternetExplorer\Plugins\Extension\.ic a -TSE licensing, sometimes you need to delete the following registry key: hkey LM Software Microsoft MSLicensing delete the mslicensing key and all beneath it. - IE 5.5 SP2 has issues opening NFUSE published apps if you are using an older ICA client. -----Original Message----- From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] Sent: Thursday, December 12, 2002 3:00 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Single user issue She clicks on a link in NFUSE, and it does nothing, does not open the client, nothing. I have removed and readded the web client, 6.30.1050 several times, rebooted several times. Also, If I save the file as an ICA to the desktop and run it from there, all is well. Runs fine. Ideas? Chad M. Schneider Technology Analyst II Curwood, Inc. Phone: 920-303-7609 Pager: 920-909-7609 *********************************************** This Weeks Sponsor: triCerat Inc. triCerat introduces RegSet. Registry Administration Simplified. http://www.triCerat.com ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support Helpdesk is the one-stop solution for all your server-based computing needs. http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm