[THIN] Re: Session Freezes When "Send To > Mail Recipient"

Hi Chris - thanks for the feedback - we use standard roaming profiles (not
mandatory) and problem affects all users, so not profile specific.  

Cheers,
Shane

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Walter, Chris
Sent: Thursday, 13 October 2005 2:36 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Session Freezes When "Send To > Mail Recipient"

Sounds like a profile issue.  If you are using mandatory profiles try
updating the profile.  If the servers are the same you could try importing
the Default user profile from a working server.  Does the same thing
happen if you have Outlook launched at the time?

Chris

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Shane.Rees@xxxxxxxxxx
Sent: Wednesday, October 12, 2005 11:27 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Session Freezes When "Send To > Mail Recipient"

Hi All - we have had a problem surface on a few of our Citrix servers
since a recent Presentation Server 4 upgrade, whereby user sessions
completely freeze after selecting "Send To > Mail Recipient" from the
context menu within Windows Explorer.  It does not matter what size/type
of file is being sent, and the problem occurs under a local admin account
as well.  The entire Citrix session freezes, and only comes to life again
by killing the explorer.exe process.  Microsoft Outlook 2000 is used, and
is set to default email client.  Windows 2000 server + SP4 + Presentation
Server 4.  Any suggestions appreciated.

Cheers,
Shane Rees
Systems Engineer

Server Management
Network & Infrastructure Support
Mincom Managed Services
Level 6, 193 Turbot Street,
Brisbane, QLD 4000, Australia
Phone +61 (0) 7 3303 3955
Fax +61 (0) 7 3364 9777
http://www.mincom.com 

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Know it all now with this free white paper.
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