Sounds like a profile issue. If you are using mandatory profiles try updating the profile. If the servers are the same you could try importing the Default user profile from a working server. Does the same thing happen if you have Outlook launched at the time? Chris -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Shane.Rees@xxxxxxxxxx Sent: Wednesday, October 12, 2005 11:27 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Session Freezes When "Send To > Mail Recipient" Hi All - we have had a problem surface on a few of our Citrix servers since a recent Presentation Server 4 upgrade, whereby user sessions completely freeze after selecting "Send To > Mail Recipient" from the context menu within Windows Explorer. It does not matter what size/type of file is being sent, and the problem occurs under a local admin account as well. The entire Citrix session freezes, and only comes to life again by killing the explorer.exe process. Microsoft Outlook 2000 is used, and is set to default email client. Windows 2000 server + SP4 + Presentation Server 4. Any suggestions appreciated. Cheers, Shane Rees Systems Engineer Server Management Network & Infrastructure Support Mincom Managed Services Level 6, 193 Turbot Street, Brisbane, QLD 4000, Australia Phone +61 (0) 7 3303 3955 Fax +61 (0) 7 3364 9777 http://www.mincom.com Mincom. The People. The Experience. The Vision. This transmission is for the intended addressee only and is confidential information. If you have received this transmission in error, please delete it and notify the sender. The contents of this e-mail are the opinion of the writer only and are not endorsed by the Mincom Group of companies unless expressly stated otherwise. Interact Connection 2005 <a href="http://www.mincom.com/company/events/info/358_interact_connection_.asp ?lEventId=358 ">Register now</a> to confirm your place at one of the Mincom Australian User Forums during November! ******************************************************** This Weeks Sponsor: Cesura, Inc. Know about Citrix end-user slowdowns before they know. Know the probable cause, immediately. Know it all now with this free white paper. http://www.cesurasolutions.com/landing/WPBCForCitrix.htm?mc=WETBCC ******************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Weeks Sponsor: Cesura, Inc. Know about Citrix end-user slowdowns before they know. Know the probable cause, immediately. Know it all now with this free white paper. http://www.cesurasolutions.com/landing/WPBCForCitrix.htm?mc=WETBCC ******************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm