[THIN] Re: Server Lockups -- Please Help

  • From: "Feign, Cory" <cfeig@xxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Mon, 14 Oct 2002 13:47:04 -0500

did you check the server memory?  we recently has a similar issue and it was
because of some flakey non-vendor memory.

> -----Original Message-----
> From: DMelczer@xxxxxxxx [mailto:DMelczer@xxxxxxxx]
> Sent: Monday, October 14, 2002 1:35 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Server Lockups -- Please Help
> 
> 
> 
> I wish I could...when I say nothing is responding, I'm not 
> kidding...no
> console, no sessions, no remote RPC calls to see what the 
> services are doing
> (or even get a remote service listing), no perfmon...nada.
> 
> Thanks for the suggestion, though...
> 
> -Dave Melczer
> dmelczer@xxxxxxxx
> 
> -----Original Message-----
> From: Jeff Stockard [mailto:JStockard@xxxxxxxxxxxxxxx]
> Sent: Monday, October 14, 2002 2:20 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Server Lockups -- Please Help
> 
> 
> 
> When this happens at our location, we stop and restart all the print
> spoolers.  I don't know why, but that always fixes the 
> problem.  I know
> there are several on the list that stop and restart the spooler at
> regular intervals.
> Hope this helps
> Jeff
> Jesus Loves You
> 
> -----Original Message-----
> From: DMelczer@xxxxxxxx [mailto:DMelczer@xxxxxxxx]=20
> Sent: Monday, October 14, 2002 2:15 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Server Lockups -- Please Help
> 
> 
> I've never seen this one before in 6 years working with 
> Citrix products,
> perhaps someone out there can help:
> 
> Hardware:     2 new Dell 1650 PowerEdge Servers
>               Dual 1.2 Ghz processors
>               2 Gig RAM
>               Intel Pro NICs (2) teamed copper gigabit
> 
> Software:     Microsoft NT4 Terminal Server Edition, SP6a
>               MetaFrame XP 1.0 Service Pack 1 / FR1
> 
> Problem:      The system is fine and stable for hours on end, even
> under a
> moderately heavy load (9 hours, 18+ users concurrent).  Then, all of a
> sudden everything just stops -- server can be pinged, and mouse
> movements
> allowed on the console, but nothing else.  All sessions 
> refuse to screen
> paint and lock up.  The only way to get the server out of this mode is
> to
> power it off and power it on.
> 
> Solutions tried:=09
> 
> - Removed all printer port monitors
> - Recreated local host cache
> - Reinstalled MetaFrame XP, FR1, Hotfixes 1, 2, 8, 11, 12, 16.
> - Reinstalled SP6a for TSE
> - Re-created ICA connection in Connection Config Application
> - Set Priority on the teamed NICs
> - Updated drivers for NICs
> - Tried removing NICs from team and running with a single NIC active
> (tried
> both NICs)
> - Tried to hard-code NIC speeds and duplexes to avoid 
> autosensing (can't
> do
> it -- Intel PRO software doesn't allow hard-coding of
> gigabit...autosense
> only...allows hardcoding of 10/100 at full/half, just nothing gigabit)
> 
> Has ANYONE seen anything like this before?  I'm preparing 
> myself for the
> infamous pinkslip...
> 
> Any suggestions welcomed, on or off list.
> 
> -Dave Melczer
> dmelczer@xxxxxxxx
> 
> 
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