[THIN] Re: Server Lockups -- Please Help

We do a nightly reboot, but it isn't scheduled.  We have 24x7 staffing, so
we lock down a server and wait for all users to get off and then reboot it.
Then, we proceed in the same way with our other server.

Because of the time-sensitive nature of the work that is done in our firm,
it is preferable to not interrupt the attorneys.

-Dave Melczer
dmelczer@xxxxxxxx

-----Original Message-----
From: Rob Beekmans [mailto:robbeekmans@xxxxxxxxxxxxx]
Sent: Wednesday, October 16, 2002 7:14 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Server Lockups -- Please Help



Mostly we advice customers to do so, but not all of them do it.
W2k doesn't need to be reboted as often as nt4 did.

Grx
Rob

-----Oorspronkelijk bericht-----
Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens
Turnhout, D. van (Hoge Raad)
Verzonden: woensdag 16 oktober 2002 9:47
Aan: thin@xxxxxxxxxxxxx
Onderwerp: [THIN] Re: Server Lockups -- Please Help



Does this mean you don't do a scheduled nightly reboot?

Groeten,

Dennis

-----Original Message-----
From: Rob Beekmans [mailto:robbeekmans@xxxxxxxxxxxxx] 
Sent: maandag 14 oktober 2002 21:30
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Server Lockups -- Please Help



I think fter a reboot.....I'm not sure I rebooted afterwards....hope it
does..wouldn't be bad to get a beer....can we email a beer these
days...LOL

P.s. I'm doing a project starting today with dell 1650 servers. They
installed fine...I'm gone keep a close look at them

Grx
Rob

-----Oorspronkelijk bericht-----
Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens
DMelczer@xxxxxxxx
Verzonden: maandag 14 oktober 2002 21:16
Aan: thin@xxxxxxxxxxxxx
Onderwerp: [THIN] Re: Server Lockups -- Please Help



I just changed the settings...does it take effect immediately or on next
reboot?

And by the way, if this works I'm definitely going to owe you a
brewery...oops, I mean beer... ;-)

Thank you.

-Dave Melczer
dmelczer@xxxxxxxx

-----Original Message-----
From: Rob Beekmans [mailto:robbeekmans@xxxxxxxxxxxxx]
Sent: Monday, October 14, 2002 3:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Server Lockups -- Please Help



Change it to 0, it solved my poblems about two weeks ago....might help
you too....hope it does.

Grx
Rob

-----Oorspronkelijk bericht-----
Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens
DMelczer@xxxxxxxx
Verzonden: maandag 14 oktober 2002 21:01
Aan: thin@xxxxxxxxxxxxx
Onderwerp: [THIN] Re: Server Lockups -- Please Help



Can you please elaborate on what you mean by "executive paging"?  If it
makes any difference, the "DisablePagingExecutive" registry key at
HKLM\System\CCS\Control\Session Manager\Memory Management is set to "1"
to disable it...

-Dave Melczer
dmelczer@xxxxxxxx

-----Original Message-----
From: Rob Beekmans [mailto:robbeekmans@xxxxxxxxxxxxx]
Sent: Monday, October 14, 2002 2:50 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Server Lockups -- Please Help



What kind of tuning do you use on the server? Executive paging or so
locked up or server and eventually crashed it.


-----Oorspronkelijk bericht-----
Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens
DMelczer@xxxxxxxx
Verzonden: maandag 14 oktober 2002 20:15
Aan: thin@xxxxxxxxxxxxx
Onderwerp: [THIN] Server Lockups -- Please Help



I've never seen this one before in 6 years working with Citrix products,
perhaps someone out there can help:

Hardware:       2 new Dell 1650 PowerEdge Servers
                Dual 1.2 Ghz processors
                2 Gig RAM
                Intel Pro NICs (2) teamed copper gigabit

Software:       Microsoft NT4 Terminal Server Edition, SP6a
                MetaFrame XP 1.0 Service Pack 1 / FR1

Problem:        The system is fine and stable for hours on end, even
under a
moderately heavy load (9 hours, 18+ users concurrent).  Then, all of a
sudden everything just stops -- server can be pinged, and mouse
movements allowed on the console, but nothing else.  All sessions refuse
to screen paint and lock up.  The only way to get the server out of this
mode is to power it off and power it on.

Solutions tried:        

- Removed all printer port monitors
- Recreated local host cache
- Reinstalled MetaFrame XP, FR1, Hotfixes 1, 2, 8, 11, 12, 16.
- Reinstalled SP6a for TSE
- Re-created ICA connection in Connection Config Application
- Set Priority on the teamed NICs
- Updated drivers for NICs
- Tried removing NICs from team and running with a single NIC active
(tried both NICs)
- Tried to hard-code NIC speeds and duplexes to avoid autosensing (can't
do it -- Intel PRO software doesn't allow hard-coding of
gigabit...autosense only...allows hardcoding of 10/100 at full/half,
just nothing gigabit)

Has ANYONE seen anything like this before?  I'm preparing myself for the
infamous pinkslip...

Any suggestions welcomed, on or off list.

-Dave Melczer
dmelczer@xxxxxxxx



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