Hi Dave, Okay. Let's try something. Log on to the console and run up taskmanager with a low update rate. Leasev the session logged in. When you get a server lockup, what do you see? If you get a copy of the latest version of remote task manager at http://www.ntutility.com/rtm, this will at least let you see what has gone on prior to the hang. May also let you reboot the server if things haven't locked up completely. Regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: DMelczer@xxxxxxxx [mailto:DMelczer@xxxxxxxx] Sent: Tuesday, 15 October 2002 10:16 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Server Lockups -- Please Help Yes, this was done as part of our old TSE installation, which was running for about 3 years without any major problems. And yes, I made the same registry changes on the new TSE machines (if nothing else, just for consistency). Thanks. -Dave Melczer dmelczer@xxxxxxxx -----Original Message----- From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx] Sent: Tuesday, October 15, 2002 8:00 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Server Lockups -- Please Help Hi Dave, So did you increase MaxMpxCT and MaxWorkitems on the back-end file/print servers? Regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: DMelczer@xxxxxxxx [mailto:DMelczer@xxxxxxxx] Sent: Tuesday, 15 October 2002 9:56 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Server Lockups -- Please Help Keeping my head is the easy part. I'm somewhat calm, all things considered...keeping my job is what I'm really worried about! With all of the support from this awesome group, I'm sure I'll get this problem fixed -- it's just a matter of time. And if Jim is listening, just know that this is the most informed, professional group I've ever had the privilege of calling myself a member of. Thank you all. -Dave Melczer dmelczer@xxxxxxxx -----Original Message----- From: Jensen, Jay [mailto:jjensen@xxxxxxxxx] Sent: Monday, October 14, 2002 3:38 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Server Lockups -- Please Help Sorry I wasn't any help Dave. Good luck in your request and most definitely, keep your head. :) -----Original Message----- From: DMelczer@xxxxxxxx [mailto:DMelczer@xxxxxxxx] Sent: Monday, October 14, 2002 1:38 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Server Lockups -- Please Help Thanks, Jay...I had heard about that as well, so I didn't install the OpenManage client on these machines... Thanks for the suggestion, though... At least the worst that can happen is getting fired...it's not like I'm going to get beheaded or anything... ;-) -Dave Melczer dmelczer@xxxxxxxx -----Original Message----- From: Jensen, Jay [mailto:jjensen@xxxxxxxxx] Sent: Monday, October 14, 2002 2:26 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Server Lockups -- Please Help Do you run Dell OpenManager? The original version of Dell OpenManage has some problems that affected the CMC. Newer version of Dell OpenManage fixes that problem as I have heard. I believe the older versions had a conflict with the Dell Assistant Web Page that was in conflict with the Data Store refresh of the CMC. Contact Dell to make find out for sure if this is potentially your problem. I am only basing this on some experiences that we experienced and found out that this was a known bug in Dell's Management software. Jay -----Original Message----- From: DMelczer@xxxxxxxx [mailto:DMelczer@xxxxxxxx] Sent: Monday, October 14, 2002 1:15 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Server Lockups -- Please Help I've never seen this one before in 6 years working with Citrix products, perhaps someone out there can help: Hardware: 2 new Dell 1650 PowerEdge Servers Dual 1.2 Ghz processors 2 Gig RAM Intel Pro NICs (2) teamed copper gigabit Software: Microsoft NT4 Terminal Server Edition, SP6a MetaFrame XP 1.0 Service Pack 1 / FR1 Problem: The system is fine and stable for hours on end, even under a moderately heavy load (9 hours, 18+ users concurrent). Then, all of a sudden everything just stops -- server can be pinged, and mouse movements allowed on the console, but nothing else. All sessions refuse to screen paint and lock up. The only way to get the server out of this mode is to power it off and power it on. Solutions tried: - Removed all printer port monitors - Recreated local host cache - Reinstalled MetaFrame XP, FR1, Hotfixes 1, 2, 8, 11, 12, 16. - Reinstalled SP6a for TSE - Re-created ICA connection in Connection Config Application - Set Priority on the teamed NICs - Updated drivers for NICs - Tried removing NICs from team and running with a single NIC active (tried both NICs) - Tried to hard-code NIC speeds and duplexes to avoid autosensing (can't do it -- Intel PRO software doesn't allow hard-coding of gigabit...autosense only...allows hardcoding of 10/100 at full/half, just nothing gigabit) Has ANYONE seen anything like this before? I'm preparing myself for the infamous pinkslip... Any suggestions welcomed, on or off list. -Dave Melczer dmelczer@xxxxxxxx **************************************************************************** * Please be advised that this transmittal may be a confidential attorney-client communication or may otherwise be privileged or confidential. 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