[THIN] Re: Server Lockups -- Please Help

I have also seen this arise when we run out of non-paged pool memory.
Do you have a new application on the servers that may have a memory
leak?

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Stockard
Sent: Monday, October 14, 2002 1:20 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Server Lockups -- Please Help


When this happens at our location, we stop and restart all the print
spoolers.  I don't know why, but that always fixes the problem.  I know
there are several on the list that stop and restart the spooler at
regular intervals.
Hope this helps
Jeff
Jesus Loves You

-----Original Message-----
From: DMelczer@xxxxxxxx [mailto:DMelczer@xxxxxxxx]=20
Sent: Monday, October 14, 2002 2:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Server Lockups -- Please Help


I've never seen this one before in 6 years working with Citrix products,
perhaps someone out there can help:

Hardware:       2 new Dell 1650 PowerEdge Servers
                Dual 1.2 Ghz processors
                2 Gig RAM
                Intel Pro NICs (2) teamed copper gigabit

Software:       Microsoft NT4 Terminal Server Edition, SP6a
                MetaFrame XP 1.0 Service Pack 1 / FR1

Problem:        The system is fine and stable for hours on end, even
under a
moderately heavy load (9 hours, 18+ users concurrent).  Then, all of a
sudden everything just stops -- server can be pinged, and mouse
movements
allowed on the console, but nothing else.  All sessions refuse to screen
paint and lock up.  The only way to get the server out of this mode is
to
power it off and power it on.

Solutions tried:=09

- Removed all printer port monitors
- Recreated local host cache
- Reinstalled MetaFrame XP, FR1, Hotfixes 1, 2, 8, 11, 12, 16.
- Reinstalled SP6a for TSE
- Re-created ICA connection in Connection Config Application
- Set Priority on the teamed NICs
- Updated drivers for NICs
- Tried removing NICs from team and running with a single NIC active
(tried
both NICs)
- Tried to hard-code NIC speeds and duplexes to avoid autosensing (can't
do
it -- Intel PRO software doesn't allow hard-coding of
gigabit...autosense
only...allows hardcoding of 10/100 at full/half, just nothing gigabit)

Has ANYONE seen anything like this before?  I'm preparing myself for the
infamous pinkslip...

Any suggestions welcomed, on or off list.

-Dave Melczer
dmelczer@xxxxxxxx



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