[THIN] Re: Server Crashes

We did also and what we found was that rouge printers that where not compatible 
with MF 1.8 which caused the spooler server to crash.  In fact, we got the same 
error message you indicated. What we had to do was limit connection with only 
specific printers such as HP with PCL4 or 5e drivers.
 
David Abowitt, MCSE
Systems Manager
Jewish Federation of Greater Los Angeles

        -----Original Message----- 
        From: thin-bounce@xxxxxxxxxxxxx on behalf of Euan Cooper 
        Sent: Thu 1/22/2004 12:27 PM 
        To: 'thin@xxxxxxxxxxxxx' 
        Cc: 
        Subject: [THIN] Re: Server Crashes
        
        

        If you still have the problem after checking through all the sugestions 
you
        have already been given log a support call with Microsoft.
        
        We had similar issues with our NT4.0 TS servers about 18mths ago - after
        chasing our tails for several weeks and getting nowhere we logged a 
support
        call and although it took a month of so to get to the bottom of the 
problem
        we did resolve the issue with a kernel patch. 
        
        -Ec
        
        -----Original Message-----
        From: Jonathan Carr [mailto:Jonathan.Carr@xxxxxxxxxxx]
        Sent: Friday, 23 January 2004 4:48 a.m.
        To: 'thin@xxxxxxxxxxxxx'
        Subject: [THIN] Server Crashes
        
        
        
        ** Before acting on this email, or any attachments, you are advised to 
read
        Alsters Kelley's disclaimer at the end of this email **
        
        
        I'm running an NT Terminal Server w/ MF 1.8 FR3
        
        On average, about 2 or 3 times a month I have a server crash and 
everyone is
        thrown out of Citrix. All the event viewer reports is a 6008 (Unexpected
        Shutdown) and there is a Save Dump that contains the following: "The
        computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007f
        (0x00000008, 0x00000000, 0x00000000, 0x00000000). Microsoft Windows NT
        [v15.1381]. A full dump was not saved."
        
        Apart from that there is nothing to suggest why this is happening. 
Although
        it's not a major worry, it's starting to annoy the users as they cannot
        trust the system! Which is obviously a major black mark on the IT dept!!
        
        I've searched hi and low for reasons why this keeps happening, but can't
        find anything remotely resembling a solution. Can anyone offer any 
advice or
        offer any resources that might help.
        
        Thanks in advance,
        
        Jon........
        
        
        
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