[THIN] Re: Server Crashes

  • From: Jos van Kuyen <jos.van.kuyen@xxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Mon, 2 Feb 2004 09:54:54 +0100

Our problem has to do with Compaq servers. As far as I can see now it was
caused by corrupted HP 4050 drivers. Corruption was caused by a temporary
fault in the Epacity (DSL) network: no packets bigger than X were properly
transported.
In case of problems of this kind with Dell servers, I would first look at
the battery on the RAID controller: it might need reconditioning.
(Corné?)

Jos van Kuyen
Content B.V.
E-mail: jos.van.kuyen@xxxxxxxxxx



-----Oorspronkelijk bericht-----
Van: Joe Shonk [mailto:joe@xxxxxxxxxxxxxxxxxxx]
Verzonden: zaterdag 31 januari 2004 19/01
Aan: thin@xxxxxxxxxxxxx
Onderwerp: [THIN] Re: Server Crashes


Perhaps the problem is not hardware related?  The error (The bugcheck was:
0x0000007f (0x00000008, 0x00000000, 0x00000000, 0x00000000)) can also be
cause by a faulty driver.  I dealt with a server earlier this week that
crashed with the same stop code.  I searched for the file "Hpblg2.dll" and
found that it was installed and associated to the HP Color LaserJet 4500
drivers.  Upgrading the drivers fixed the problem.

Is it possible that a user is connecting to the server an auto-creating a
printer with a bad HP driver?

See: http://support.microsoft.com/default.aspx?scid=kb;en-us;317214

Joe

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Corné Bogaarts
Sent: Saturday, January 31, 2004 4:29 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Server Crashes

I've seen it with two different clients.
- The first one had a broken fan on his CPU, so the error had a clear
hardware origin.
- The second one was on a Dell 1750. 
   They had a farm of 12 identical servers, all with an identical image. And
only one of these kept crashing every few hours, but only when it was in
use. 
   After stopping logons to that server, it kept running for days without a
problem. As soon as I would put some stress on it, it would crash within
minutes. Yet Dell's  
hardware-test tools would give no clue as to what the problem was.
As I left this client before the problem was solved, I don't know their
solution.

I know a colleague at that client reads this Thin-list, so maybe he can fill
in...   
(Jos???)


30-1-2004 14:21:19, "Thomas, Jeremy" <Jeremy.Thomas@xxxxxxxxxxxxxx> wrote:

>Corné,
>
>What hardware platform are you running on? We're having similar issues with
some of our Dell 2650 servers. We think it's a hardware (motherboard or
power 
supply) issue, though we're trying to escalate this Dell to get a definitive
answer, and it's a slow process at the moment.
>
>Regards,
>
>Jeremy Thomas
>Lead Consultant, Microsoft Operating Systems
>Mobile: +32-(0)472/28.25.47
>Email: Jeremy.Thomas@xxxxxxxxxxxxxx
>
>Atos Origin
>Managed Services
>http://www.atosorigin.com/
>
>
>-----Original Message-----
>From: Corné Bogaarts [mailto:c.bogaarts@xxxxxxxxx]
>Sent: zaterdag 24 januari 2004 15:13
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Re: Server Crashes
>
>
>I've seen this one a little to often:
>a "0x7f (0x08, ...)"-error points to a "double fault" in a kernel-mode
driver. Either the driver is not stable or the hardware is broken.
>
>You might want to have a look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;137539 to find MS'
explanation.
>
>
>Corné
>
>22-1-2004 16:47:49, Jonathan Carr <Jonathan.Carr@xxxxxxxxxxx> wrote:
>
>>
>>** Before acting on this email, or any attachments, you are advised to
read
>>Alsters Kelley's disclaimer at the end of this email **
>>
>>
>>I'm running an NT Terminal Server w/ MF 1.8 FR3
>>
>>On average, about 2 or 3 times a month I have a server crash and everyone
is
>>thrown out of Citrix. All the event viewer reports is a 6008 (Unexpected
>>Shutdown) and there is a Save Dump that contains the following: "The
>>computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007f
>>(0x00000008, 0x00000000, 0x00000000, 0x00000000). Microsoft Windows NT
>>[v15.1381]. A full dump was not saved." 
>>
>>Apart from that there is nothing to suggest why this is happening.
Although
>>it's not a major worry, it's starting to annoy the users as they cannot
>>trust the system! Which is obviously a major black mark on the IT dept!!
>>
>>I've searched hi and low for reasons why this keeps happening, but can't
>>find anything remotely resembling a solution. Can anyone offer any advice
or
>>offer any resources that might help.
>>
>>Thanks in advance,
>>
>>Jon........
>>
>>
>>
>>** Disclaimer **
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>and Time Zone Support. EOL delivers any print job, any
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>http://www.99point9.com/public/products/index.asp
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********************************************************
This Week's Sponsor - Emergent Online 99Point9.com
EOL THINssentials(tm) Bring You TRUE Universal Printing Solutions
and Time Zone Support. EOL delivers any print job, any
time zone, to any client, over Any protocol (ICA or RDP)!
http://www.99point9.com/public/products/index.asp
*********************************************************
Useful Thin Client Computing Links are available at:
http://thethin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or 
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm

********************************************************
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EOL THINssentials(tm) Bring You TRUE Universal Printing Solutions
and Time Zone Support. EOL delivers any print job, any
time zone, to any client, over Any protocol (ICA or RDP)!
http://www.99point9.com/public/products/index.asp
*********************************************************
Useful Thin Client Computing Links are available at:
http://thethin.net/links.cfm
***********************************************************
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set Digest or Vacation mode use the below link:
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