No the issue most likely is that they do not have access set up to the mail program you are using on the server. (Outlook/Outtlook Express) or that the Mapi key in the registry has gotten corrupt or security on it is not set. Easiest fix is to do with no users on the server performa a change user /install from a command prompt and run the process or trying to do a send to under an administrator account and then do a change user /execute . Should fix it right up. JK Michel Roth <mrdizzz@ wrote: Problably the one of the SendTo items has a reference to a problematic location (corrupted program, unreachable network location, location unreachable by means of NTFS permissions) Take a look at the sendto folder in the appropriate folder: %userprofile%\SendTo Regards, Michel. On 4/19/06, PEPIN Samuel <sp@> wrote: Hi everybody, I have an issue since i installed citrix PS4. When my users right click a file in the explorer and choose send to recipient option explorer hang. Users are unable to see there desktop. I must stop the explorer process and restart them. Any idea? Thanks. Jim Kenzig CEO The Kenzig Group http://www.kenzig.com Sponsorships Available! Blog: http://www.techblink.com Terminal Services Downloads: http://www.thinhelp.com Windows Vista: http://www.VistaPop.com Virtualization: http://www.virtualize-it.com Games: http://www.stressedpuppy.com