[THIN] Re: SV: (OT)Advice to buy new server
- From: "Pardee, Michael P." <MPardee@xxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Fri, 21 Jan 2005 13:17:04 -0500
Glad to hear a lot of this since I thought it was just me. Server/Storage
support from Dell was disappointing, so we switched to IBM recently. So far
the IBM experience has been a good one. I think the Dell PowerEdge 1850 is
a winner though.
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
Sent: Friday, January 21, 2005 11:04 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: SV: (OT)Advice to buy new server
IBM's support is just as good with their ThinkPad's too. I called them
because my battery wasn't holding a charge. 2 days later I had a new one
delivered to my door and received a prepaid sticker so I could send the bad
one back. The part I appreciated was not getting flack when I told the
support person I wanted a new battery. I guess the saying "You get what you
pay for" is true!
In 6 months it could be totally different. Dells support might start
kicking butt while HP's suffers. It's one of those wonderful things we have
to deal with in this industry.
:)
Jim
----- Original Message -----
From: Greg Reese <mailto:gareese@xxxxxxxxx>
To: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx>
Sent: Friday, January 21, 2005 10:54 AM
Subject: [THIN] Re: SV: (OT)Advice to buy new server
I have always felt like there was a lot of ebb and flow between Dell
and HP/Compaq as to who makes things better or has better support.
Somtimes Dell is better, sometimes HP.
We only buy IBM here. They may not be number one in all areas but
they stay consistent with what they do. Thier support has been good
to us for many years. We had an ancient netfinity 3000 start acting
goofy a while back. I called IBM with the messages and behavior we
were seeing. An hour later there was an IBM tech at my door with a
new motherboard under his arm. He replaced the motherboard, ran a
diagnostic, and the server was good as new. Took him 30 minutes tops
frorm the time he arrived.
Greg
On Fri, 21 Jan 2005 08:39:50 -0700, Steve Greenberg
<steveg@xxxxxxxxxxxxxx <mailto:steveg@xxxxxxxxxxxxxx> > wrote:
>
> I have heard the same complaints lately along with very long wait times to
> get hardware on the order of two weeks......
>
> But to be fair, most of our customers do use DELL and are happy
>
>
> Steve Greenberg
> Thin Client Computing
> 34522 N. Scottsdale Rd. suite D8453
> Scottsdale, AZ 85262
> (602) 432-8649
> (602) 296-0411 fax
> steveg@xxxxxxxxxxxxxx <mailto:steveg@xxxxxxxxxxxxxx>
>
>
>
>
> ________________________________
> From: thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx>
[mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Jim Kerr
> Sent: Friday, January 21, 2005 8:07 AM
> To: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx>
> Subject: [THIN] Re: SV: (OT)Advice to buy new server
>
>
>
> The only negative thing I hear these days is that Dell's support sucks.
The
> last several customers I have visited have told be they will never by Dell
> again.
> Jim
>
> ----- Original Message -----
> From: Svein Arild Haugum
> To: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx>
> Sent: Friday, January 21, 2005 4:08 AM
> Subject: [THIN] SV: (OT)Advice to buy new server
>
>
> I really dont think any brand offers anything the next one does'nt.
>
> Its more important to think "big picture", and have one brand/supplier to
> ease what management software you have to learn/monitor, have one support
> organization to call when needed and so on. Having 9 different brands
> depending on whats hot when you bought it will never pay off.
>
> I have use IBM for all hardware, but i cant figure out any technical
reason
> to use them over HP or Dell. Same shit, different wrapping.
>
> Mvh
> Svein Arild
>
>
> ________________________________
> Fra: dmauri@xxxxxx <mailto:dmauri@xxxxxx> [mailto:dmauri@xxxxxx]
> Sendt: 21. januar 2005 09:57
> Til: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx>
> Emne: [THIN] (OT)Advice to buy new server
>
>
>
> Hi all,
>
> I'm looking for a new server to run separated applications from our farm,
> such a Compleo, label printing software and also print server and
others...
> Our servers in the farm are Proliant in a rack system.
> We're happy with them, but the new server I don't need to integrate in a
> rack...
> Could you pls. give to me any models that you are happy and have a good
> performance to do this tasks?
> Such as Xseries or Hp/compaq servers...
>
> Thanks a lot.
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