[THIN] Re: SV: (OT)Advice to buy new server
- From: "James Lilly" <LillyJ@xxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 24 Jan 2005 08:15:51 -0500
They just want to sell you the door extenders for the 9000 series racks
to make them as deep as the 10000 series. :)
Another vote for HPaq servers, in various stints as a corporate
employee and consultant, they have been the most reliable, most stable,
and most managable that I have found out of the big three (IBM, Dell,
HPaq).
Of course, this is my personal experience, your mileage may vary. :)
James
>>> rslayden@xxxxxxxxxxxxx 1/21/2005 12:43:00 PM >>>
We use all Compaq/HP and have been reasonably satisfied with them.
However,
one recent "gotcha" to watch out for is the new DL380 servers don't fit
in
the older Compaq racks. Don't know the nomenclature of the older model
racks, but the cable management arms on the newer DL380s protrudes
farther
and the rear door will not close. If you are buying newer DL380s, you
need
the newer racks or put them in the older racks and leave the rear doors
off.
Thanks for the "innovation" HP! <g>
Rob
-----Original Message-----
From: Jeff Malczewski [mailto:jeff.malczewski@xxxxxxxxx]
Sent: Friday, January 21, 2005 8:39 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: SV: (OT)Advice to buy new server
Another vote for IBM. I had a hard drive fail in a mirror two weeks
ago..
I simply called them up, said "I have a bad hard drive, here's the
FRU"..
The following morning there was one sitting in reception for me when I
got
in.. I unplugged the bad one, plugged in the new one, threw it in the
box,
slapped on the pre-paid label, and the server was good as new in the
time it
too to rebuild the mirror.
About 6 months ago I was in Atlanta working on systems in our office
down
there, and a motherboard went bad. Called IBM support, that box had
24x7x4
on it, so a tech showed up at 11:30 PM, the part was couriered over,
arrived
just before the tech, and the tech stayed there until the system was
back up
and 100% functional. He also allowed me to utilize some of his upgrade
CDs
to flash BIOS on other boxes before he left.. He stayed with me until
2:30
in the morning by the time we re-configured the on-board RAID
controller (it
was a 1U with a built-in RAID1 controller)..
IBM may be a bit costlier than the other brands, but I'll never use
anything
else. We have all IBM in all three sites, about 60 servers in total,
plus a
bunch of laptops and most of our desktops.
On Fri, 21 Jan 2005 11:04:14 -0500, Jim Kerr <jim@xxxxxxxxxx> wrote:
> IBM's support is just as good with their ThinkPad's too. I called
> them because my battery wasn't holding a charge. 2 days later I had
a
> new one delivered to my door and received a prepaid sticker so I
could
> send the bad one back. The part I appreciated was not getting flack
> when I told the support person I wanted a new battery. I guess the
> saying "You get what you pay for" is true!
>
> In 6 months it could be totally different. Dells support might start
> kicking butt while HP's suffers. It's one of those wonderful things
> we have to deal with in this industry.
>
> :)
>
> Jim
> ----- Original Message -----
> From: Greg Reese
> To: thin@xxxxxxxxxxxxx
> Sent: Friday, January 21, 2005 10:54 AM
> Subject: [THIN] Re: SV: (OT)Advice to buy new server
>
> I have always felt like there was a lot of ebb and flow between Dell
> and HP/Compaq as to who makes things better or has better support.
> Somtimes Dell is better, sometimes HP.
>
> We only buy IBM here. They may not be number one in all areas but
> they stay consistent with what they do. Thier support has been good
> to us for many years. We had an ancient netfinity 3000 start acting
> goofy a while back. I called IBM with the messages and behavior we
> were seeing. An hour later there was an IBM tech at my door with a
> new motherboard under his arm. He replaced the motherboard, ran a
> diagnostic, and the server was good as new. Took him 30 minutes tops
> frorm the time he arrived.
>
> Greg
>
>
> On Fri, 21 Jan 2005 08:39:50 -0700, Steve Greenberg
> <steveg@xxxxxxxxxxxxxx> wrote:
> >
> > I have heard the same complaints lately along with very long wait
> > times to get hardware on the order of two weeks......
> >
> > But to be fair, most of our customers do use DELL and are happy
> >
> >
> > Steve Greenberg
> > Thin Client Computing
> > 34522 N. Scottsdale Rd. suite D8453
> > Scottsdale, AZ 85262
> > (602) 432-8649
> > (602) 296-0411 fax
> > steveg@xxxxxxxxxxxxxx
> >
> >
> >
> >
> > ________________________________
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> > On Behalf Of Jim Kerr
> > Sent: Friday, January 21, 2005 8:07 AM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: SV: (OT)Advice to buy new server
> >
> >
> >
> > The only negative thing I hear these days is that Dell's support
sucks.
> The
> > last several customers I have visited have told be they will never
> > by Dell again.
> > Jim
> >
> > ----- Original Message -----
> > From: Svein Arild Haugum
> > To: thin@xxxxxxxxxxxxx
> > Sent: Friday, January 21, 2005 4:08 AM
> > Subject: [THIN] SV: (OT)Advice to buy new server
> >
> >
> > I really dont think any brand offers anything the next one does'nt.
> >
> > Its more important to think "big picture", and have one
> > brand/supplier to ease what management software you have to
> > learn/monitor, have one support organization to call when needed
and
> > so on. Having 9 different brands depending on whats hot when you
bought
it will never pay off.
> >
> > I have use IBM for all hardware, but i cant figure out any
technical
> reason
> > to use them over HP or Dell. Same shit, different wrapping.
> >
> > Mvh
> > Svein Arild
> >
> >
> > ________________________________
> > Fra: dmauri@xxxxxx [mailto:dmauri@xxxxxx]
> > Sendt: 21. januar 2005 09:57
> > Til: thin@xxxxxxxxxxxxx
> > Emne: [THIN] (OT)Advice to buy new server
> >
> >
> >
> > Hi all,
> >
> > I'm looking for a new server to run separated applications from our
> > farm, such a Compleo, label printing software and also print server
> > and
> others...
> > Our servers in the farm are Proliant in a rack system.
> > We're happy with them, but the new server I don't need to integrate
> > in a rack...
> > Could you pls. give to me any models that you are happy and have a
> > good performance to do this tasks?
> > Such as Xseries or Hp/compaq servers...
> >
> > Thanks a lot.
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