[THIN] Re: [SPAM] Re: Hello me again!

  • From: "alan tropper" <alan.tropper@xxxxxxxxxxxxx>
  • To: "Gardiner, Jeffrey (H USA)" <jeffrey.gardiner@xxxxxxxxxxx> , "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Fri, 12 Feb 2010 10:32:23 +0800

Hi Jeffrey,

 

All citrix servers in my farm are running XenApp 4.5 R05, Win2003 Sp2.

 

In the web interface config settings I have selected 3 STA servers from the farm, and in the Secure Gateway I have also selected the same servers for the STA connections.

 

Cheers

 

Al  

 


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Gardiner, Jeffrey (H USA)
Sent: Friday, 12 February 2010 9:50 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: [SPAM] Re: Hello me again!

 

Alan,

 

What version of XenApp is running on you ticketing server?

 


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of alan tropper
Sent: Thursday, February 11, 2010 7:41 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: [SPAM] Re: Hello me again!

Hi Andy,

 

Firstly thanks for the reply!

 

I tried turning off Session reliability from the farm settings but this didn’t fix the issue as I was still getting the same errors as below from the CSG, however session reliability was still enabled on the web interface gateway settings, should I turn this off or do I need to open up port 2598 between my CSG, CSP & WI servers?

 

Errors:

Event ID 100 – Client IP sent bad ticket, connection dropped (Source Citrix Secure Gateway) (Cat: Ticketing)

Event ID 103 Incoming citrix gateway protocol downstream data could not be processed (Source:Citrix Secure Gateway (Cat:CGP)

 

I can also telnet using port 2598 to my citrix application servers from the WI server, is port 2598 used between the CSG, CSP & WI servers at all or is this communication traffic all on port 443 as I cannot connect to port 2598 between these servers at present?

 

The strangest part is that the server is just a clone of the production server and has nothing of any difference apart from the WI versions so Im confused why one works and the other doesn’t?

 

Any input would be much appreciated from all J

 

 

 

 

 


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Andy Friar
Sent: Thursday, 11 February 2010 10:29 PM
To: thin@xxxxxxxxxxxxx
Subject: [SPAM] [THIN] Re: Hello me again!

 

Switch off Session reliability or ensure that the firewall rules are open.

 

Rgds

 

Andy

 


 


 


 

 

Andy Friar

Technical Consultant

T

01260 292500

M

07720 470551

F

01260 292505

E

Andy.Friar@xxxxxxxxxxx

 

 

Novus Networks Ltd

 

The Old Corn Mill
Congleton Road
Siddington

Macclesfield

SK11 9JR

 

 

 

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From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of alan tropper
Sent: 11 February 2010 14:19
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Hello me again!

 

Hi All,

 

Im hoping someone can save the day with this issue!

 

Basically I have a web interface server running WI4.5 and this hooks in to a Citrix Secure Proxy Server that talks to the Citrix Secure Gateway 3.1.1.

 

I cloned the WI4.5 and upgraded to WI5.2 which looked great, I configured it to download latest client ‘CitrixOnlinePlugin.’

 

When I switched the clone to production for testing I ran the CSG diagnostics and all worked fine, although I had to re-join domain for WI clone.

 

When I would run the old citrix client software I received an error when selecting a published application concerning a protocol error.

 

When I ran the new client software and tried to connect to a published app I would not see any errors but would get errors as follows in the CSG logs:

 

Event ID 100 – Client IP sent bad ticket, connection dropped (Source Citrix Secure Gateway) (Cat: Ticketing)

Event ID 1-3 Incoming citrix gateway protocol downstream data could not be processed (Source:Citrix Secure Gateway (Cat:CGP)

 

I tried to re-set the STA’s in CSG3.1 and still no luck!

 

When I dropped the clone and put my old WI4.5 server back online all worked again…any ideas to go on would be great??

 

Cheers

  

Al

Alan Tropper

Enterprise Servers

Customer Service Centre

Information and Communication Technologies

Department of Education and Training | 151 Royal Street, East Perth WA 6004

Tel: (08) 9264 5550 or 5555 | Fax: (08) 9264 4701 | alan.tropper@xxxxxxxxxxxxx

 

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