[THIN] Re: Re : Re: deconstructing printing

Yes, but there could be and orphaned profile and it could be interfering.

Joe

On Mon, Jun 4, 2012 at 4:28 PM, Greg Reese <gareese@xxxxxxxxx> wrote:

> Mandatory profiles on the server.
>
>
>
> On Jun 4, 2012, at 6:04 PM, "julien, Sybille" <sybille_juls@xxxxxxxxx>
> wrote:
>
>
>  Have you check local profiles on the XenApp server ? This kind of problem
> usually happen when you have corrupted profile not correctly unloaded...
>
>  Julien
>
>   ------------------------------
> *De :* "Raffensberger, Stephen D" <sraffens@xxxxxxxxxxx>
> *À :* "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
> *Envoyé le :* lundi 4 juin 2012 20h24
> *Objet :* [THIN] Re: deconstructing printing
>
> Hi Greg,
>
> I usually resolve issues like this by ripping out all the user's printers
> and their drivers and then recreating them.
>
> Produban | Santander
>
> Steve Raffensberger
> Produban US
> sraffens@xxxxxxxxxxx
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Greg Reese
> Sent: Monday, June 04, 2012 2:11 PM
> To: Thin
> Subject: [THIN] deconstructing printing
>
> I am trying to tear apart the various things controlling client printing.
>
> I've got a user that can't print when she logs into a Windows 2003
> server running XenApp 4.5.  She's fine from another workstation, other
> users are fine on her workstation, she works on her workstation with a
> new profile.  She prints fine when logged into other servers.
>
> Seems like this should be fixable without blowing away her profile.
>
> we uninstalled her ICA client, deleted the Citrix folder from Program
> Files, all the traces in Documents and settings, all the Citrix
> registry keys in HKCU/Software and HKLM/Software
>
> Then reinstalled the 3.1 receiver (the 3.2 receiver doesn't work at
> all for us) fresh and clean.
>
> Same exact results.
>
> Citrix printing policies are the same for all servers involved.
> Printer driver versions match on all servers involved.
>
> I'm not above having new profile be the answer, but it seems like
> there should be something to flush out to fix it in the current one
> without the hassle of nuking the profile.
>
> Greg
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