Sorry about that. When you figure out how to fix it, please post your results to this list. I'm really curious about it. Dean Theophilou P.S. The next time you get the error, write down the exact error message and do a search on Google based on the exact text of the error message. Perhaps there's someone out there who has the solution. This message contains information which may be confidential and privileged. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy, or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by e-mail reply to dino7@xxxxxxxxxxxxx, and then delete the message. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Gordon Olson Sent: Tuesday, October 22, 2002 4:18 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error Yeah, it is 2k. This is really weird. Thanks for all your input, appreciate it.=20 -----Original Message----- From: Dean Theophilou [mailto:dino7@xxxxxxxxxxxxx]=20 Sent: Tuesday, October 22, 2002 3:13 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error What OS are you using on the client machine? If it's not 2k or XP, then I'm guessing you are simply out of licenses. Once you use a license, it's gone for good (actually, MS allows one, and only one, re-issuance of TS CALs), even if you delete the licensing key on the client. Dean Theophilou This message contains information which may be confidential and privileged. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy, or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by e-mail reply to dino7@xxxxxxxxxxxxx, and then delete the message. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Gordon Olson Sent: Tuesday, October 22, 2002 3:59 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error We are using TS only on these machines. I deleted the MSLicensing key, no errors are recorded in the logs, I wish there were. We don't even get to a logon screen, once we insert the ip address of the machine that we want to connect to in the RDP client screen and hit enter we get the error.=3D20 I thought it was licensing as well, I have deleted that key in the past on users machine and it seemed to take care of the problem. But this is different because in the past if I had a licensing issue it would not allow me to log on to any server. This one lets me log on to every server but two.=3D20 -----Original Message----- From: Dean Theophilou [mailto:dino7@xxxxxxxxxxxxx]=3D20 Sent: Tuesday, October 22, 2002 2:50 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error Are you using Citrix or are you using the TS Client? If you are using Citrix, install the latest service pack. If not, then all I can say is that it definitely sounds like a licensing issue (although I can't be sure). Can an admin log on to the TS from that user's machine? Have you already tried deleting the MSLicensing key from the user's machine? Is an error logged in the Security log? If so, what's the error number and source? Dean Theophilou This message contains information which may be confidential and privileged. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy, or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by e-mail reply to dino7@xxxxxxxxxxxxx, and then delete the message. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Gordon Olson Sent: Tuesday, October 22, 2002 3:19 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error Thank you, yep, I got a blank screen -----Original Message----- From: Dean Theophilou [mailto:dino7@xxxxxxxxxxxxx]=3D3D20 Sent: Tuesday, October 22, 2002 2:20 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error Go to the command prompt and type in this command: telnet <your.TS.server.IP.address> 3389 If the command prompt screen goes blank, then you've connected to the TS. Otherwise, you'll get a message saying that you couldn't connect, and you have a network issue rather than a TS issue. Hope this helps. Dean Theophilou This message contains information which may be confidential and privileged. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy, or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by e-mail reply to dino7@xxxxxxxxxxxxx, and then delete the message. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Gordon Olson Sent: Tuesday, October 22, 2002 2:57 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error No, don't see any differences at all. You never get to the point where it prompts for a username and password, the error comes up as soon as you hit OK afte entering the ip address of the server you would like to connect to. -----Original Message----- From: Murphy, Brian [mailto:bmurphy@xxxxxxxxxxxxxxxxxxx]=3D3D3D20 Sent: Tuesday, October 22, 2002 12:02 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: RDP error Is there anything different in regard to the Log On Local right of these two systems? For example, have you defined a different GG for access to this system versus the others? Also, is this system running www and if so are there any restrictions on the Ip Security Tab? -----Original Message----- From: Gordon Olson [mailto:golson@xxxxxxxxxx]=3D3D3D20 Sent: Tuesday, October 22, 2002 2:37 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: RDP error Yes, I have not found another machine that could not connect. It only appears that this machine is having an issue. What is weird is that he can connnect to all servers but two. It is one of those two that we need him on. -----Original Message----- From: Murphy, Brian [mailto:bmurphy@xxxxxxxxxxxxxxxxxxx]=3D3D3D3D20 Sent: Tuesday, October 22, 2002 11:23 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: RDP error Can other devices connect to this server or is it specific to one client device? Thanks. -----Original Message----- From: Ziots, Edward [mailto:EZiots@xxxxxxxxxxxx]=3D3D3D3D20 Sent: Tuesday, October 22, 2002 1:31 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: RDP error Possibly the Terminal Services License that the station has obtained has gone awry? Have you deleted the license and have it re-try.=3D3D3D3D20 Can you detect if Port 3389 is available from the affected PC's? Ed -----Original Message----- From: Gordon Olson [mailto:golson@xxxxxxxxxx] Sent: Tuesday, October 22, 2002 1:14 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] RDP error This is sort of strange. I have a client machine that can connect to some of the Terminal Servers and not connect to others. The error from one of the machines is: The client could not establish a connect to the remote machine. I have seen this before when licensing was an issue but when that happens you cannot connect to any TS. All the Terminal Servers are on the same subnet. We can ping. Any ideas? =3D3D3D3D20 Gordon *********************************************** This weeks sponsor Emergent Online http://www.go-eol.com Visit Jim Kenzig of thethin.net at the Emergent Online Booth #221 at Citrix Iforum 2002! 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