[THIN] Re: Programs open slowly

Hi Kevin,

Sounds interesting....

You didn't copy the default user of all users profile from the other server?

Other possibilities are that users haven't got appropriate access to some
DLLs or directories or registry keys on app startup. Could be a timeout of
some sort kicking in because of restricted access rights.

Get a copy of file monitor and registry monitor from www.sysinternals.com
and with you (admin) running filemon/regmon (and fileter set to
application.exe (eg winword.exe is app affected is word etc) and a single
non-admin user ruuning up that app, look for access denied or not found
errors.

Should give you what you need to find out what's broken.

Regards,

Rick

Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Solutions
18 Heussler Terrace, Milton 4064
Queensland Australia.
tel +61 7 3246 7777



-----Original Message-----
From: Everts, Kevin [mailto:Evertsk@xxxxxxxxxxxxx] 
Sent: Tuesday, 11 February 2003 1:49 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Programs open slowly



Thanks, I'll try that but I didn't clone the server.  I have narrowed it
down somewhat.  If the user is part of the domain admins group, everything
opens up quickly.  If they aren't it's slow.

Any idea's?

-----Original Message-----
From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx] 
Sent: Monday, February 10, 2003 6:15 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Programs open slowly


Hi Kevin,

If you cloned the server a likely reason is that the cloned server doesn't
have link file tracking disabled. Shortcuts are stord using UNC addressing,
so you can get a scenario where shortcuts on the second server are actually
pointing to apps on the first server. Kind of slows things down.

Link file tracking can be turned off via a local computer policy.

Regards,

Rick

Ulrich Mack
rmack@xxxxxxxxxxxxxx
Volante Solutions
18 Heussler Terrace, Milton 4064
Queensland Australia.
tel +61 7 3246 7777



-----Original Message-----
From: Everts, Kevin [mailto:Evertsk@xxxxxxxxxxxxx] 
Sent: Tuesday, 11 February 2003 5:00 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Programs open slowly


I setup my second terminal server recently but I've run 
into a problem.  Some applications open slowly when users 
log onto the new server.  Internet Explorer will open 
right away but it takes 15 seconds before it displays the 
actual page.  Outlook also takes 10-15 seconds to open 
up.  It's happening with a couple other applications as 
well.

If I log onto the console, the programs open right away, 
but that user isn't using any policies.  I've looked 
through my policies but I don't see anything that would be 
doing this.  Does anyone have any idea's on how to fix 
this?



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you must learn about TScale!  Free 30-day eval:
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warranty that this email or any attachment or message is error or virus free. 
It may be a private
communication, and if so, does not represent the views of Volante group Limited.


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TScale increases terminal server capacity. 
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Add users now! - not more servers. If you?re using Citrix, 
you must learn about TScale!  Free 30-day eval:
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