[THIN] Re: Profile not completely unloading

  • From: "Greg Reese" <gareese@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 20 Mar 2007 17:45:08 -0500

no symantec here yet.  I have gotten similar results both with and without
UPH clean.  Very puzzling.

On 3/20/07, M <mathras@xxxxxxxxxxxxxxxx> wrote:

 Im seeing the issue on my 64 bit servers which are running a newer
version of Symantec AV 10. UPH clean 2 pinpointed RTVScan.exe in the event
log event id 1401

There was a thread at
http://support.citrix.com/forums/thread.jspa?forumID=75&threadID=79593&messageID=566033
&


http://service1.symantec.com/SUPPORT/ent-security.nsf/0/538646fbb38b9bbd8825729800693c6b?OpenDocument&seg=hm&lg=en&ct=us

It appears that Symantec got it working for Terminal Services but not with
Citrix.

Regards


----- Original Message -----
*From:* Steve Greenberg <steveg@xxxxxxxxxxxxxx>
*To:* thin@xxxxxxxxxxxxx
*Sent:* Tuesday, March 20, 2007 9:12 PM
*Subject:* [THIN] Re: Profile not completely unloading

 I have heard the same thing about Symantec recently, but haven't seen it
myself yet…..



Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx


 ------------------------------

*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *M
*Sent:* Tuesday, March 20, 2007 1:45 PM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: Profile not completely unloading



Are you running Symantec AV client v10 as a matter of interest ?



 ----- Original Message -----

*From:* Steve Greenberg <steveg@xxxxxxxxxxxxxx>

*To:* thin@xxxxxxxxxxxxx

*Sent:* Tuesday, March 20, 2007 7:30 PM

*Subject:* [THIN] Re: Profile not completely unloading



Are you running UPHClean?



Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx


 ------------------------------

*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Greg Reese
*Sent:* Tuesday, March 20, 2007 12:05 PM
*To:* Thin
*Subject:* [THIN] Profile not completely unloading



Has anyone seen this on an windows 2003 Server?



Specifically am seeing this on a Windows 2003 R2 with SP2.



This KB is exactly what I am seeing and I do have a homepage set in the
Favorites and URLs gpo.  But the fix references Windows 200 not 2003


------------------------------------------------------------------------------------------

http://support.microsoft.com/kb/817171



"After you install Internet Explorer version 6 or version 6 Service Pack 1
(SP1) on a Windows 2000-based computer that is running Terminal Services, if
the "Important URLs & Favorites and Links" Windows 2000 Group Policy is
enabled, Index.dat files may not be deleted on the server when a user logs
off from a Windows 2000 Terminal Services client. This problem may occur
even though the "Delete cached roaming profiles" group policy is enabled.
This problem does not occur in Microsoft Internet Explorer versions 5.0and
5.01 or if the "Important URLs & Favorites and Links" Windows 2000 Group
Policy is not enabled."


----------------------------------------------------------------------------------------------



Greg


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