[THIN] Re: Printing nightmares
- From: "Mike Semon" <msemon@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 21 Mar 2007 10:12:13 -0500
Are you using the Native Driver for the 4650N? Take a look at CTX111947 and
see if that describes the issue you are seeing.
Mike
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jason Patten
Sent: Wednesday, March 21, 2007 9:32 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Printing nightmares
The user has HP LaserJet 4650N printers, not 4250. I got that information
updated. Are there known issues with the N printers? Again we force all
printers on the PS4 farm to go use the Citrix Universal Driver so I cant
seem to figure out why nothing is printing.
Very frustrating since This user is virtually clueless to everything and I
have no actual access to the PC itself.
On 3/20/07, Brian Ehlert < brian.ehlert@xxxxxxxxx> wrote:
> On one of our farms, Running MetaFrame XP on Windows 2000 machines and I
> have a user with HP laserJet 1100 printers. In our WTSuprn.inf file I
have
> the LaserJet 1100 mapped to a LaserJet 4. However for this user the
printers
> never autocreate. ..snip..
For the mappings to work, the names must match perfectly. Does she
use the HP or the MS driver? PCL 5 or 6, etc.
You need to double check the printer name on her end (the name the driver
uses).
> Finally, On another domain we have PS4 farm. I have a user with Various
HP
> laserJet printers, mostly 4000 and 4200 printers whose printers map but
when
> she attempts to print, no print job comes out.
The HP 4000 series drivers can cause issues, especially the 4200 and
4250 drivers (the advanced feature set - duplexing, etc.). Knocking
the local driver back to the Microsoft HP 4000 Series driver usually
fixes the problems, but reduces the feature set available to the user
as a result.
Are you seeing if her session tears down when she closes? Or does she
disconnect and it just goes into disconnect and never closes?
Does she have a habit of starting print jobs in a rush and
disconnecting her session before it has spooled to the client?
Since you don't believe it is the server, what is the client environment
like?
(not just the PC)
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