[THIN] Re: Print jobs not printing - event 10 then 13

I'm sorry, I forgot to say I'm using the following:

Print Server - Windows 2000 - SP2
Citrix Metaframe XPe with FR2.

Jay

-----Original Message-----
From: Schaefer, Jay [mailto:JSchaefer@xxxxxxxxxxxxxxxxxx]
Sent: Thursday, June 12, 2003 4:03 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Print jobs not printing - event 10 then 13


Just when you thought printing from Citrix wasn't toooooo bad we are having
the following problem with all HP 4+ printers on our network:
On the print server there is an event 10 with description: Document 131,
Microsoft Word - CHART.doc owned by SWheat was printed on Flicker via port
Flicker.  Size in bytes: 54132; pages printed: 1.  Then, in the same second
an event 13 with description: Document 131, Microsoft Word - CHART.doc owned
by SWheat was deleted on Flicker.

Watching the print queue the job is there for a split second and then gone.
No printer activity.

We've tried reinstalling the printer driver and no luck.  We told one to use
a HP5 print driver and the job will print but the fonts and trays don't
cooperate.

Any help would be appreciated.

Jay
********************************************************
This weeks sponsor - Emergent Online 99Point9.com
Designed to facilitate efficient resolution of your technical server-based
questions, issues and incidents, technical support is a few mouse-clicks
away: you submit your incident-specific support requests via our online
support helpdesk, our certified engineers resolve them while you monitor the
progress, and your systems get back to 99.9% up-time in no time.
http://www.99point9.com 
**********************************************************
Useful Thin Client Computing Links are available at:
http://thethin.net/links.cfm

For Archives, to Unsubscribe, Subscribe or 
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm
********************************************************
This weeks sponsor - Emergent Online 99Point9.com
Designed to facilitate efficient resolution of your technical server-based 
questions, issues and incidents, technical support is a few mouse-clicks away: 
you submit your incident-specific support requests via our online support 
helpdesk, our certified engineers resolve them while you monitor the progress, 
and your systems get back to 99.9% up-time in no time.
http://www.99point9.com 
**********************************************************
Useful Thin Client Computing Links are available at:
http://thethin.net/links.cfm

For Archives, to Unsubscribe, Subscribe or 
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm

Other related posts: