[THIN] Re: Print Jobs Jamming

  • From: "Monahan, Thomas" <Thomas.Monahan@xxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Tue, 6 Apr 2004 14:22:27 +0100

What type of document gets stuck in the print queue? A graphical one? If the
user sends it again does it get stuck again?

> -----Original Message-----
> From: David Finch [SMTP:david.finch@xxxxxxxxxxxxxxx]
> Sent: 06 April 2004 11:18
> To:   thin@xxxxxxxxxxxxx
> Subject:      [THIN] Print Jobs Jamming
> 
> We have problems with print jobs jamming in the queue. Win2K/MF FR3, with
> UPD, but was also happening without the UPD.
>  
> We find a job partially downloaded in Print Manager (e.g. 1.8K of 123K
> bytes), with all the other jobs that user has tried to print stuck behind
> it.
>  
> If you retry the print job it fails at the same point (always between 1
> and
> 5 K in to the file)
>  
> The spooler is still running and other users are not impacted.
>  
> My initial thought was that it fails when a user disconnects, but this has
> not proven to be the case.
>  
> If I stop the spooler, delete the jobs and restart the spooler they
> continue
> successfully.
>  
>  
>  
> Any Suggestions?
>  
> David Finch
>  
> 
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This Week's Sponsor - RTO Software / TScale
What's keeping you from getting more from your terminal servers? Did you
know, in most cases, CPU Utilization IS NOT the single biggest
constraint to scaling up?! Get this free white paper to understand the
real constraints & how to overcome them. SAVE MONEY by scaling-up rather
than buying more servers.
http://www.rtosoft.com/Enter.asp?ID=147
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