[THIN] Re: Post MF SP3 slow logons....

Microsoft have released a hotfix to address this issue -
 
http://support.microsoft.com/?kbid=824309
<http://support.microsoft.com/?kbid=824309> 
 
I haven't had a chance yet to test it though.
 
...Chris

-----Original Message-----
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] 
Sent: Wednesday, 27 August 2003 4:00 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Post MF SP3 slow logons....


Interesting.


  _____  

From: Andy Lalaguna [mailto:Andy.lalaguna@xxxxxxxxxxxx] 
Sent: Tuesday, August 26, 2003 1:06 PM
To: thin@xxxxxxxxxxxxx


Something else to add to the discussion.
 
Perhaps more petrol on the fire.
 
I have been exploring this with a customer, for some time, and he discovered
this.
 
Comments?
 
AndyL
 
http://support.microsoft.com/default.aspx?kbid=324446
<http://support.microsoft.com/default.aspx?kbid=324446> 
 


Terminal Server and Connected Terminal Services Clients Pause When a
Terminal Services Client Logs On or Logs Off

The information in this article applies to: 

*       Microsoft Windows 2000 Advanced Server SP3 

*       Microsoft Windows 2000 Server SP3

This article was previously published under Q324446 


SYMPTOMS

When a Terminal Services client logs on or logs off (either in a session or
on the console of the Terminal server), the Windows 2000-based Terminal
server together with the connected Terminal Services client computers may
stop responding or may pause for several seconds. Users may also experience
one or more of the follow symptoms: 

*       When a user types in a document, characters do not appear on the
screen until this pause has ended. 

*       Keyboard input and mouse input are queued, but they are not
processed until this pause has ended. 

*       Live performance monitoring (Perfmon) graphs have missing data
points during this pause. 

*       All running programs appear to stop responding, or "hang," during
this pause. 

*       When Spooler is under a load from a large number of users, a high
CPU usage is displayed for it.


CAUSE

This problem may occur if there is a contention among server resources. The
contention causes a delay in processing that appears as a pause or as
unresponsiveness. 

RESOLUTION


Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article. Only apply it to systems that
are experiencing this specific problem. This fix may receive additional
testing to further ensure product quality. Therefore, if you are not
severely affected by this problem, Microsoft recommends that you wait for
the next Windows 2000 service pack that contains this fix. 

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site: 

 <http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS>
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS 

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. 

Prerequisites

Windows 2000 Service Pack 3 (SP3) or later is required to install this
hotfix. For additional information about how to obtain the latest Windows
2000 service pack, click the following article number to view the article in
the Microsoft Knowledge Base: 

 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;260910> 260910 How
to Obtain the Latest Windows 2000 Service Pack 


Restart Requirement

You must restart your computer after you apply this hotfix. 

File Information

The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel. 
   Date         Time   Version            Size    File name

   --------------------------------------------------------------

   29-May-2003  00:11  5.0.2195.6748     124,688  Adsldp.dll

   29-May-2003  00:11  5.0.2195.6748     132,368  Adsldpc.dll

   29-May-2003  00:11  5.0.2195.6748      63,760  Adsmsext.dll

   29-May-2003  00:11  5.0.2195.6743     381,200  Advapi32.dll

   29-May-2003  00:05  5.0.2195.6738      42,256  Basesrv.dll

   29-May-2003  00:11  5.0.2195.6693      68,880  Browser.dll

   14-Apr-2003  20:53  5.0.2195.6736      35,856  Classpnp.sys

   17-Jan-2003  16:06  5.0.2195.6656     236,304  Cmd.exe

   15-Jan-2003  19:43  5.0.2195.6655      30,768  Disk.sys

   29-May-2003  00:11  5.0.2195.6680     134,928  Dnsapi.dll

   29-May-2003  00:11  5.0.2195.6663      92,432  Dnsrslvr.dll

   29-May-2003  00:11  5.0.2195.6700      47,376  Eventlog.dll

   05-Apr-2003  00:10  5.0.3700.6690     243,472  Explorer.exe

   29-May-2003  00:05  5.0.2195.6660     233,232  Gdi32.dll

   29-May-2003  00:11  5.0.2195.6747     148,240  Kdcsvc.dll

   20-May-2003  18:49  5.0.2195.6747     205,072  Kerberos.dll

   29-May-2003  00:05  5.0.2195.6741     711,440  Kernel32.dll

   26-Mar-2003  21:37  5.0.2195.6695      71,888  Ksecdd.sys

   29-May-2003  00:11  5.0.2195.6749     252,176  Localspl.dll

   28-May-2003  20:39  5.0.2195.6749     509,712  Lsasrv.dll

   28-May-2003  20:39  5.0.2195.6749      33,552  Lsass.exe

   04-Feb-2003  20:15  5.0.2195.6661      29,264  Mountmgr.sys

   26-May-2003  19:35  5.0.2195.6748     407,792  Mrxsmb.sys

   29-May-2003  00:05  5.0.2195.6746     333,072  Msgina.dll

   05-Apr-2003  00:12  5.0.2195.6680     117,520  Msv1_0.dll

   29-May-2003  00:11  5.0.2195.6601     311,568  Netapi32.dll

   29-May-2003  00:11  5.0.2195.6695     371,984  Netlogon.dll

   29-May-2003  00:05  5.0.2195.6741     483,600  Ntdll.dll

   29-May-2003  00:11  5.0.2195.6697   1,040,144  Ntdsa.dll

   26-May-2003  19:33  5.0.2195.6748   1,695,232  Ntkrnlmp.exe

   26-May-2003  19:33  5.0.2195.6748   1,694,272  Ntkrnlpa.exe

   26-May-2003  19:33  5.0.2195.6748   1,715,200  Ntkrpamp.exe

   26-May-2003  19:33  5.0.2195.6748   1,672,768  Ntoskrnl.exe

   29-May-2003  00:11  5.0.2195.6745      66,320  Ntprint.dll

   29-May-2003  00:11  5.0.2195.6692     994,064  Ole32.dll

   29-May-2003  00:11  5.0.2195.6745     381,712  Printui.dll

   26-May-2003  19:35  5.0.2195.6748     168,208  Rdbss.sys

   08-Apr-2003  05:54  5.0.2195.6701      90,232  Rdpwd.sys

   29-May-2003  00:11  5.0.2195.6742     432,400  Rpcrt4.dll

   29-May-2003  00:11  5.0.2195.6702     187,664  Rpcss.dll

   29-May-2003  00:11  5.0.2195.6742     392,464  Samsrv.dll

   29-May-2003  00:11  5.0.2195.6737     131,344  Scecli.dll

   29-May-2003  00:11  5.0.2195.6737     306,448  Scesrv.dll

   29-May-2003  00:05  5.0.3700.6737   2,356,496  Shell32.dll

   21-May-2003  18:47  5.0.2195.6746   4,554,240  Sp3res.dll

   29-May-2003  00:11  5.0.2195.6741      80,656  Spoolss.dll

   29-May-2003  00:05  5.0.2195.6684      11,536  Usbmon.dll

   29-May-2003  00:05  5.0.2195.6688     403,216  User32.dll

   29-May-2003  00:05  5.0.2195.6745     385,808  Userenv.dll

   29-May-2003  00:11  5.0.2195.6601      51,472  W32time.dll

   16-Aug-2002  13:32  5.0.2195.6601      57,104  W32tm.exe

   29-Apr-2003  17:44  5.0.2195.6742   1,628,784  Win32k.sys

   29-May-2003  00:11  5.0.2195.6681      97,040  Win32spl.dll

   28-May-2003  20:57  5.0.2195.6749     181,520  Winlogon.exe

   29-May-2003  00:11  5.0.2195.6659     113,936  Winspool.drv

   29-May-2003  00:05  5.0.2195.6699     252,176  Winsrv.dll

   29-May-2003  00:11  5.0.2195.6741     126,224  Wldap32.dll

   29-May-2003  00:11  5.0.2195.6738      57,104  Wlnotify.dll

   29-May-2003  00:11  5.0.2195.6741     711,440  Kernel32.dll

   29-May-2003  00:11  5.0.2195.6741     483,600  Ntdll.dll

   29-May-2003  00:11  5.0.2195.6742   1,628,784  Win32k.sys

   29-May-2003  00:05  5.0.2195.6699     252,176  Winsrv.dll





STATUS

Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article. 

MORE INFORMATION

To install the hotfix that is described in this article, the Terminal server
must be running Windows 2000 Service Pack 3 (SP3) or later. After you
install the hotfix and restart the computer, you must turn on the Power
Protect write cache option for each hard disk that has write caching enabled
and that has its write cache protected against accidental loss of power. To
configure the Power Protect option, use the Dskcache.exe tool. 

For additional information about how to obtain the Dskcache.exe tool and how
to use it to configure the Power Protect write cache option, click the
following article number to view the article in the Microsoft Knowledge
Base: 

 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;811392> 811392
Obtain the Dskcache.exe Tool to Configure the "Power Protected" Write Cache
Option 

When you run Dskcache.exe without any parameters, the current write cache
settings for all hard disks are displayed. For each hard disk that is
currently installed on your computer, the following information is
displayed: 

Disk device: 

\\?\\<SCSI DEVICE ID> 

Current Settings: 


Write Cache is [ enabled | disabled ] 
Power Protect is [ enabled | disabled ]



To turn on the Power Protect option on a hard disk, use the p command-line
switch. 

For example, to turn on the Power Protect option on drive C, type the
following line at the command prompt, and then press ENTER: 

dskcache +p c:

The following information is displayed for drive C: 

Disk device: 

\\?\\<SCSI DEVICE ID> 

Current Settings: 


Write Cache is enabled 
Power Protect is disabled

New Settings: 

Write Cache is enabled
Power Protect is enabled



Note You can turn on the Power Protect write cache option only for disks
that are currently present on your computer. By default, the Power Protect
option is turned off. As a result, this option is turned off for any hard
disks that are added to the computer after you apply this setting. When you
add additional hard disks, you must turn on the Power Protect option for
those disks if you want the setting to apply to those disks.

You must also configure the following registry subkeys on the Terminal
server: 

*       In the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanserver\Parameters
subkey, configure the following entries: 


*       Name: MaxWorkItems
Data Type: REG_DWORD
Value data: 16384 (decimal) 

*       Name: MaxMpxCt
Data Type: REG_DWORD
Value data: 2048 (decimal) 

*       Name: MaxRawWorkItems
Data Type: REG_DWORD
Value data: 512 (decimal) 

*       Name: MaxFreeConnections
Data Type: REG_DWORD
Value data: 100 (decimal) 

*       Name: MinFreeConnections
Data Type: REG_DWORD
Value data: 32 (decimal)

*       In the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanworkstation\Param
eters subkey, configure the following entry: 


*       Name: MaxCmds
Data Type: REG_DWORD
Value data: 2048 (decimal)

*       In the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\Configuration Manager subkey, configure the following entry: 


*       Name: RegistryLazyFlushInterval 
Data Type: REG_DWORD 
Value data: 60 (decimal)

If you use a file server to share data, use roaming profiles, or redirect
home folders for Terminal Services users. Configure the following registry
subkeys on all file servers: 

*       In the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanserver\Parameters
subkey, configure the following entries: 


*       Name: MaxWorkItems
Data Type: REG_DWORD 
Value data: 16384 (decimal) 

*       Name: MaxMpxCt
Data Type: REG_DWORD
Value data: 2048 (decimal) 

*       Name: MaxRawWorkItems
Data Type: REG_DWORD
Value data: 512 (decimal) 


*       Name: MaxFreeConnections
Data Type: REG_DWORD
Value data: 100 (decimal) 

*       Name: MinFreeConnections
Data Type: REG_DWORD
Value data: 32 (decimal)


For additional information about how hotfix packages are named, click the
following article number to view the article in the Microsoft Knowledge
Base: 

 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;816915> 816915 New
Naming Schema for Microsoft Windows Hotfix Packages 

-----Original Message-----
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx]
Sent: 26 August 2003 19:01
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Post MF SP3 slow logons....


Sure seemed to be.  Even with RDP, the script was running synchronous.
 
I just confirmed, connected to fixed server 42, with RDP, and the script ran
asynch.



  _____  

From: Ryan Lambert [mailto:rlambert@xxxxxxxxxxxxxxx] 
Sent: Tuesday, August 26, 2003 12:47 PM
To: thin@xxxxxxxxxxxxx



Chad,

 

Just curious.

 

You said this was affecting RDP connections as well. 

 

From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] 
Sent: Monday, August 25, 2003 12:38 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: POST MF SP3 asynchronous logons

 

Slow logons are for both ICa and RDP.  Waiting for the script to finish.

 

What would Metaframe PTA have to do with login times via RDP? You sure there
isn't something else going on there?

 

 

-----Original Message-----
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] 
Sent: Tuesday, August 26, 2003 11:45 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Post MF SP3 slow logons....

 

BINGO!

 

That appears to be it.  I turn off pass through on the client, and off it
goes, running asynch again.

 

Now, I did it logged on as me.  That will only alter my appsrv.ini.  I need
to alter the main appsrv.ini and then any for the connected users.

 


  _____  


From: Schneider, Chad M. 
Sent: Tuesday, August 26, 2003 10:35 AM
To: 'thin@xxxxxxxxxxxxx'

I just thought of something.....

 

During the install of MF SP3 or upgrade to it, you are asked about enabling
pass-through.  I have told it yes each time, as I would like to use
pass-through, some day.  We are not using it at this time.

 

Could this be of issue?  Can I turn off the pass-through on the servers?  I
turned it on after learning that if you don't enable it, you can't down the
road.

 

Chad Schneider
Technology Analyst
Bemis IT
920-303-7609 

 


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