I have tried requesting the physical media, apparently that is no longer an option. I have it on the network, it works, but I need to send the CD's to a remote site, for compliance with their policies, housing our servers. I can not seem to get it to copy to CD, as it wants to rename several files. I am concerned that renaming the files, will make the CD useless. Ideas? Chad Schneider Technology Analyst/Citrix Admin. Bemis Company, Inc. 920-303-7609