[THIN] Re: PNAGENT issue connecting from the outside...
- From: "Carl Stalhood" <cstalhood@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Fri, 8 Feb 2008 11:14:18 -0600
I assume you need to be able to tell PnAgent to request the alternate
address for the farm.
If you look in the AMC, it is very easy to configure that for the
AccessPlatform site but there doesn't appear to be an option to configure
that for PNAgent.
You will have to manually edit the WebInterface.conf file in the PNAgent
folder to add the entry to use the Alternate Address instead of going
Direct. Look at the WebInterface.conf file in your AccessPlatform folder
(MetaFrame folder) to see how it is configured to pull the Alternate
Address.
On Feb 8, 2008 9:42 AM, Matthew McComas <mmccomas@xxxxxxxxxxxx> wrote:
> We've been banging our heads against the wall the last 24 hours trying to
> figure out a problem with program neighborhood agent. I was wondering if
> you guys could give me some pointers. The issue is that it works on the
> inside of the network, but not coming in from the outside (we get "there is
> no citrix server configured on the specified address"). Our Web UI works
> both inside and outside, so users can still get into the farm from the
> outside as long as they use the citrix portal site. It's just when they use
> the agent that it does not work. We have NAT'ing working outside in to the
> farm and alternate outside IP addresses set up on each farm server. As I
> said, the Web UI is working and is configured properly in the Access
> Management Console using translated IP addresses. Citrix Secure Gateway is
> not configured currently, as we've never used it in the past, and I was
> planning on waiting until we upgraded everything to 4.5 to implement this
> piece. I'm stumped on how to configure the pn agent. Following some
> newsgroup and forum posts, I tried setting the "Edit client-side proxy" to
> "Default – None", but this does not work.
>
>
>
> Any ideas on something else we could try? Is there a way to test the
> pnagent to see if it's trying to access the servers with an internal instead
> of an external address? I know with the Web UI this can be done by simply
> logging in to the interface and downloading a copy of the ICA file, and
> opening it with a text editor. I have noted, that logging on the client
> side seems to be lacking…
>
>
>
> Thanks,
>
> MM
>
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