[THIN] PNAGENT issue connecting from the outside...
- From: "Matthew McComas" <mmccomas@xxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 8 Feb 2008 09:42:42 -0600
We've been banging our heads against the wall the last 24 hours trying
to figure out a problem with program neighborhood agent. I was
wondering if you guys could give me some pointers. The issue is that it
works on the inside of the network, but not coming in from the outside
(we get "there is no citrix server configured on the specified
address"). Our Web UI works both inside and outside, so users can still
get into the farm from the outside as long as they use the citrix portal
site. It's just when they use the agent that it does not work. We have
NAT'ing working outside in to the farm and alternate outside IP
addresses set up on each farm server. As I said, the Web UI is working
and is configured properly in the Access Management Console using
translated IP addresses. Citrix Secure Gateway is not configured
currently, as we've never used it in the past, and I was planning on
waiting until we upgraded everything to 4.5 to implement this piece.
I'm stumped on how to configure the pn agent. Following some newsgroup
and forum posts, I tried setting the "Edit client-side proxy" to
"Default - None", but this does not work.
Any ideas on something else we could try? Is there a way to test the
pnagent to see if it's trying to access the servers with an internal
instead of an external address? I know with the Web UI this can be done
by simply logging in to the interface and downloading a copy of the ICA
file, and opening it with a text editor. I have noted, that logging on
the client side seems to be lacking...
Thanks,
MM
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