[THIN] Re: Outlook slow to exit

Hi Derek,

Sadly we do not use Outlook as a POP mail client. We found out that the
problem almost certainly comes from Outlook 98. We installed Office XP on
our testserver and connected to the Exchange box with the same user, and you
guessed it...no problems when exiting.(Also no mapisp32.exe running on the
TS with this outlook version)

Anyone any suggestions on Outlook 98?

Thanks in advance,

Aleks
- - - 


-----Oorspronkelijk bericht-----
Van: Derek Jones [mailto:derek.jones@xxxxxxxxxx]
Verzonden: maandag 7 april 2003 23:32
Aan: 'thin@xxxxxxxxxxxxx'
Onderwerp: [THIN] Re: Outlook slow to exit



I have seen Outlook do this when used as a POP mail Client. Sometimes it can
take minutes to shutdown, but only when there is mail to be picked up. I
assume, but have not verified, it is  Outlook checking for Mail on the POP
Server before shutting down. Are you using POP mail, and is it possible that
Outlook is checking for new mail on the POP Server?

-----Original Message-----
From: Nikolic, Aleks [mailto:ANikolic@xxxxxxxxxxxxxxxxxxx]
Sent: Monday, 7 April 2003 7:08 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Outlook slow to exit



Thanks for the input so far...

I checked WINS settings (NT4 Domain), these match with the Citrix boxes.
Everything thats even looks like offline settings, has been disabled, so
synch should be no prob. 
This problem affects ALL users with Outlook 98.
I did some testing with a user and saw the following:
The user logs off, sees nothing happening on his screen after that. On the
Terminal Server, the Process mapisp32.exe remains active for about 25
seconds and then dissapears. The user then sees the "saving your settings
screen" if the user didn't turn off his pc that is...

Anyone...?

-----Oorspronkelijk bericht-----
Van: John Twilley [mailto:John.Twilley@xxxxxxxxxxxxxxxxxxxxx]
Verzonden: vrijdag 4 april 2003 21:03
Aan: 'thin@xxxxxxxxxxxxx'
Onderwerp: [THIN] Re: Outlook slow to exit




Is Outlook set to SYNC on exit?


-----Original Message-----
From: Roger Riggins [mailto:Roger@xxxxxxxxxxxx] 
Sent: Thursday, April 03, 2003 8:37 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Outlook slow to exit


First place I'd look into would be name resolution. Make sure your Citrix
boxes and Exchange servers are using the same DNS/WINS servers, or at least
registering with the appropriate ones depending on your topology.

Roger Riggins, A+ MCSE CCNA CCA
ACES Systems Engineer
* 319-287-3102
* roger@xxxxxxxxxxxx
 

-----Original Message-----
From: Nikolic, Aleks [mailto:ANikolic@xxxxxxxxxxxxxxxxxxx] 
Sent: Thursday, April 03, 2003 2:38 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Outlook slow to exit


Hi,

We have an issue with Outlook 98 on our W2K/Citrix MF XP, SP2, FR2 farm. We
use the Program Neighborhood with Published apps. When a user closes
outlook, it takes about 25 seconds before W2K comes with the "saving your
settings" popup. 
This only happens with Outlook. We have Exchange 5.5 with SP4. We tried to
upgrade the memory of the Exchange server with 1 GB extra but this didn't
help.

Any tips/clues on how make Outlook close faster so my users will stop
complaining about the long logoff time?

Thanks in advance

Aleks
- - - - - 

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