ITs office 2000. exchange 5.5 sp4 and no. I haven't tried recreating her profile yet. _________________________________ Michael Boggan Network Engineer/Citrix Admin Virtual Desktop Inc. Dallas, Texas Ph: (972) 960-6400 Fax: (972) 960-6445 email: mboggan@xxxxxxxxxxx http://www.virtualdesktopinc.com _________________________________ For Technical Support please send email to support@xxxxxxxxxxx -----Original Message----- From: Jim Hathaway [mailto:JimH@xxxxxxxxxxxxxxx] Sent: Tuesday, October 22, 2002 1:37 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Outlook in citrix What version of outlook? Is it service packed? Have you tried deleting and recreating her profile? J -----Original Message----- From: Michael Boggan [mailto:MBoggan@xxxxxxxxxxx]=20 Sent: Tuesday October 22, 2002 11:08 AM To: THIN (E-mail) Subject: [THIN] Outlook in citrix I have a user that is having a slight problem. In Citrix / nt4.0 domain, using roaming profiles. She logs in and runs outlook. Then she creates shortcuts in the left hand pane of outlook. They will be there 3 or 4 days then, one morning she will come in and login and they are gone. her account is still setup so she isn't loosing profile info. But for some reason, the shortcuts aren't there anymore on the left hand side. Anyone ever seen this before? _________________________________=20 =20 Michael Boggan Network Engineer/Citrix Admin Virtual Desktop Inc.=20 Dallas, Texas=20 Ph: (972) 960-6400=20 Fax: (972) 960-6445=20 email: mboggan@xxxxxxxxxxx=20 http://www.virtualdesktopinc.com=20 _________________________________=20 =20 For Technical Support please send email to support@xxxxxxxxxxx=20 *********************************************** This weeks sponsor Emergent Online http://www.go-eol.com Visit Jim Kenzig of thethin.net at the Emergent Online Booth #221 at Citrix Iforum 2002! Register now at: http://www.citrixiforum.com/registerNow.html ***********************************************=20 For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This weeks sponsor Emergent Online http://www.go-eol.com Visit Jim Kenzig of thethin.net at the Emergent Online Booth #221 at Citrix Iforum 2002! Register now at: http://www.citrixiforum.com/registerNow.html *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm ********************************************** This weeks Sponsor NetX Inc Thin Client NetX Develops XP and NT Embedded Thin Client Solutions, Easy to Configure, Extremely Secure, and Remotely Managed. Check out our recently updated website at http://www.netxinc.com *********************************************** Visit Jim Kenzig of thethin.net at the Emergent Online Booth #221 at Citrix Iforum 2002! Register now at: http://www.citrixiforum.com/registerNow.html *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm