I haven't look at Timberline and years, but if you want a quick and dirty idea to fix it I would suggest re-installing Office! Steve Greenberg Thin Client Computing 34522 N. Scottsdale Rd D8453 Scottsdale, AZ 85262 (602) 432-8649 www.thinclient.net steveg@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury Sent: Friday, June 01, 2007 10:11 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Office crashed while in install mode I recently upgraded our Timberline application and while doing so it crashed Excel, Outlook, and Word. I clicked close and continued on with the install and everything works. However now every time someone starts Excel, Outlook, or Word it says "Outlook failed to start correctly last time.Do you want to start Outlook in safe mode? If you press no it all works fine however you are once again promted again next time you launch the application. Is this something I need to edit in the shadow key? If so does anyone have a suggestion how I can do this? I need to get this working as quickly as possible so any assistance would be most helpful!!! Thank you, Matthew Shrewsbury Director of Information Technology Coscan Homes, LLC 5555 Anglers Avenue, Suite 1 Fort Lauderdale, FL 33312 mshrewsbury@xxxxxxxxxxxxxxx www.coscanhomes.com Phone: 954-620-1052 Fax: (954)-620-1001 This e-mail, and any attachments thereto, contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named herein. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me at 954-620-1052 and permanently delete the original, including any attachments thereto, and any copy or printout thereof.