[THIN] Re: Office 2k printing issues on Terminal servers
- From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 21 May 2003 23:56:29 -0400
9 times out of ten this happens because you do not have the proper printer
name aliased in the CMC.
For example. If a user has an HP LaserJet 1200 it is not enough to have the
driver loaded on the server.
You must have an alias to the proper name. If the driver on the server gets
installed with a name such as HP Laser 1200 you must map the name of the
printer on the server to the name on the Client.
HP Laser 1200 = HP LaserJet 1200 for example.
There is some great info on printing problems at
http://www.printingsupport.com That might help you also track down some of
your problems.
Regards,
JK
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Tony Lyne
Sent: Wednesday, May 21, 2003 10:35 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Office 2k printing issues on Terminal servers
Ive got a client who is running Office 2k on their Citrix server farm.
All is well appart from printing.
When a user tries to print a document they 90% of the time either have =
the print jobs disapear into thin air, or they will get an error message =
on their Citrix session stating the cuurent printer is unavailable.
This problem appears not to be selective on the type of printer that =
causes the problem. Some users it will be a standard HP printer others =
it will be a multifunction copier not working.
This problem only occurs in MS Office applications.
Any help would be greatly appreaciated.
Thanks,
********************************************************
This Week's Sponsor - NetX Inc Thin Clients
NetX develops embedded flexible client solutions, customized to
your specifications. Our clients are easy to configure, extremely
secure and remotely managed.
http://www.netxinc.com/
**********************************************************
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://thethin.net/citrixlist.cfm
Other related posts:
