[THIN] Re: Office 2007 compatibility pack causes word to crash

This seems to be a very common problem and it keeps showing for users.
The Normal.dot keeps getting corrupt.
Is there anyway to fix it once and for all.?
 
 

_______________________________ 
Hector Minero 
NSWCDD K55 

        -----Original Message-----
        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury
        Sent: Wednesday, November 19, 2008 11:46 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: Office 2007 compatibility pack causes word
to crash
        
        

        Yes that was it. Right after I hit send on the email that
occurred to me and sure enough. I don't know how it got corrupted but I
should have thought of that first.

        

        Thank you,

        
         
         
         
        Matthew Shrewsbury
        Director of Information Technology
         
        Coscan Homes, LLC
        5555 Anglers Avenue, Suite 1 
        Fort Lauderdale, FL 33312 
        mshrewsbury@xxxxxxxxxxxxxxx 
        <http://coscanhomes.com/> www.coscanhomes.com 
        Phone: 954-558-0198 
        Fax: (954)-620-1001 
        
        This e-mail, and any attachments thereto, contains PRIVILEGED
AND CONFIDENTIAL INFORMATION intended only for the use of the
addressee(s) named herein. If you are not the intended recipient of this
e-mail, you are hereby notified that any dissemination, distribution or
copying of this e-mail, and any attachments thereto, is strictly
prohibited. If you have received this e-mail in error, please
immediately notify me at 954-558-0198 and permanently delete the
original, including any attachments thereto, and any copy or printout
thereof. 
        
        
________________________________

        
        

        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig
http://thin.ms
        Sent: Wednesday, November 19, 2008 10:56 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Re: Office 2007 compatibility pack causes word
to crash

        

        Try deleting the Normal.dot file. 
        Jim Kenzig 
        Blog: http://www.techblink.com
        
        

        On Wed, Nov 19, 2008 at 10:22 AM, Matthew Shrewsbury <
MShrewsbury@xxxxxxxxxxxxxxx> wrote:

        I decided to install Office 2007 compatibility pack on Office
2003 SP2 running on Windows 2003 SP1 with  Presentation Sever 4.0. After
the compatibility pack was installed we found that word would crash
anytime it was launched although other applications seemed fine. I
uninstalled the compatibility pack and word keeps crashing. I installed
Office 2003 SP3 and still word crashes. I tried doing an Office repair
and still word keeps crashing. 

        

        The event log shows Event ID 1000. 

        Faulting application winword.exe, version 11.0.8227.0, stamp
486d648f, faulting module winword.exe, version 11.0.8227.0, stamp
486d648f, debug? 0, fault address 0x008ddf1c.

        

        Anyone had this or suggestions on how to get Word running again?

        

        

        

        Matthew Shrewsbury

        Director of Information Technology

        

        Coscan Homes, LLC

        5555 Anglers Avenue, Suite 1 

        Fort Lauderdale, FL 33312 

        mshrewsbury@xxxxxxxxxxxxxxx 

        <http://coscanhomes.com/> www.coscanhomes.com 

        Phone: 954-558-0198 

        Fax: (954)-620-1001 

        This e-mail, and any attachments thereto, contains PRIVILEGED
AND CONFIDENTIAL INFORMATION intended only for the use of the
addressee(s) named herein. If you are not the intended recipient of this
e-mail, you are hereby notified that any dissemination, distribution or
copying of this e-mail, and any attachments thereto, is strictly
prohibited. If you have received this e-mail in error, please
immediately notify me at 954-558-0198 and permanently delete the
original, including any attachments thereto, and any copy or printout
thereof.

JPEG image

Other related posts: