[THIN] Re: Office 2007 compatibility pack causes word to crash

Try deleting the Normal.dot file.
Jim Kenzig
Blog: http://www.techblink.com


On Wed, Nov 19, 2008 at 10:22 AM, Matthew Shrewsbury <
MShrewsbury@xxxxxxxxxxxxxxx> wrote:

>   I decided to install Office 2007 compatibility pack on Office 2003 SP2
> running on Windows 2003 SP1 with  Presentation Sever 4.0. After the
> compatibility pack was installed we found that word would crash anytime it
> was launched although other applications seemed fine. I uninstalled the
> compatibility pack and word keeps crashing. I installed Office 2003 SP3 and
> still word crashes. I tried doing an Office repair and still word keeps
> crashing.
>
>
>
> The event log shows Event ID 1000.
>
> Faulting application winword.exe, version 11.0.8227.0, stamp 486d648f,
> faulting module winword.exe, version 11.0.8227.0, stamp 486d648f, debug? 0,
> fault address 0x008ddf1c.
>
>
>
> Anyone had this or suggestions on how to get Word running again?
>
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> *Director of Information Technology*
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