Sounds like you need some software to keep track of tasks that lets you tag different tasks with fee, priorities, timestamps, and output to a timesheet.. Most help desk software out there lets you define types of tasks and priorities and assign them to a "fee" of some kind, things of that nature. I use Track-It!, which isn't specifically setup for what they are asking, but it could easily configure it to meet the demand, and write a custom crystal report to make the timesheet. ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Hornby Sent: Friday, January 06, 2006 12:09 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: OT - Timesheets [Scanned] Basically I'm in a position where my company wants me (And all other staff) to submit a daily timesheet that breaks down into EVERY different task I do (Chargeable and non chargeable) I can see the point of doing this for chargeable work but it wastes a lot of time for the internal non-chargeable stuff. It also doesn't give a true reflection of how time is spent. So (As this is the friendliest list I'm subscribed to :) ) I thought I would ask how other companies ask there employees to recorded time. Ideally I would like them to adopt a system of recording time spend working on a day with no breakdown, with a list of tasks with priorities assigned to them so they can see what is going on. An then just a breakdown recorded of chargeable work (Which is about 5% of my time) Thanks for any replies! Dave -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Jim Kenzig http://ThinHelp.com Sent: 06 January 2006 15:40 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: OT - Timesheets [Scanned] We are using ADP Etime, not sure what you are looking for exactly but I seem to remember that the free Liberum help desk had some time tracking features also... http://www.liberum.org/features.html There is also one called Journxy that allows up to 10 users completely free.. http://journyx.com/products/timesheet/ Jim Kenzig http://thinhelp.com ----- Original Message ---- From: Dave Hornby <Dave.Hornby@xxxxxxxxxxxxxxxxxx> To: thin@xxxxxxxxxxxxx Sent: Friday, January 06, 2006 6:45:15 AM Subject: [THIN] OT - Timesheets Right......I know this is completely off topic but I have a question about timesheets and recording time. Basically with the company you work at how do you record your time??? Do you do a daily timesheet? Do you give estimates? Do you just work on priority lists?? Anything else! Any help would be much appreciated! Regards Dave