[THIN] Re: OT: Sprint PCS Scammers!

we had at&t wireless at work once - loved it. Only problem was, we
were in the Cellular One exclusion area so we couldn't get a local #
with at&t. :( because when at&t bought cellular one, rather than a
total sell-out, cell one maintained a narrow corridor where at&t
couldn't provide local service. I wonder if cingular has to abide by
that goofy arrangement too.

On 7/23/05, Schill, Mark <mark.schill@xxxxxxxxxxxx> wrote:
>  
> 
> I have had great service with Cingular. Yeah OK so I might be a little
> biased. :) 
> 
> Mark E. Schill 
> Senior Analyst, Citrix Technical Services       
> (404) 735-9520 
> Mark.Schill@xxxxxxxxxxxx        
>  
> 
> -----Original Message----- 
> From: Thin Man [mailto:thin.master@xxxxxxxxx] 
> Sent: Friday, July 22, 2005 1:25 PM 
> To: thin@xxxxxxxxxxxxx 
> Subject: [THIN] Re: OT: Sprint PCS Scammers! 
> 
> On the topic of Sprint..... 
> 
> I recently found that I had been being double billed for the phone 
> warranty for the past year.  I also came to find out that they had 
> been charging taxes from 2 states for over a year.  Dirty rotten 
> scoundrels......  Of course the process to get this straightened out 
> takes a VERY long time.....  and at this writing is not completely 
> resolved. 
> 
> Sprint is just a lousy company to do business with.....  I'm 
> considering breaking my contract and getting another provider.  I 
> don't think Nextel is an option since they too will soon be Sprint. 
> 
> Perhaps we need a thin poll.  
> 
> Who is happy with their wireless service, what provider, and how much a
> month??? 
> 
> On 7/22/05, Kelsey, John <JCKelsey@xxxxxxxx> wrote: 
> >  
> > We've had a VERY similar thing happening in our area.  We are in Verizon 
> > territory but we've had problems with verizon phones roaming to Sprint 
> > because their tower is just a *weeeeee* bit more powerful than the Verizon
> > towers in our area.  We've had to go round-n-round with Verizon to get
> them 
> > to boost their coverage to keep the phones from automatically roaming.  I 
> > feel your pain! 
> >   
> > J. Kelsey 
> >  
> >   
> >  
> >  
> > -----Original Message----- 
> > From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
> > Of Jim Kenzig Kenzig.com 
> > Sent: Friday, July 22, 2005 11:50 
> > To: thin@xxxxxxxxxxxxx; windows2000@xxxxxxxxxxxxx 
> > Subject: [THIN] OT: Sprint PCS Scammers! 
> > 
> >  
> > Well call me naive...I have 5 phones with Sprint PCS.  I recently bought a
> > new one online for my daughter.  She didn't use the phone anywhere else
> but 
> > in my home. Which is cleary in the Sprint PCS Service area. I got my first
> > bill for it and it had $83 of roaming charges. Huh? Apparently Sprint
> sends 
> > the phone from the factory set in "Automatic mode" instead of just Sprint 
> > PCS mode which means according to Sprint representatives that your phone 
> > could roam anytime EVEN IN THEIR COVERAGE area because it picks up the 
> > "strongest" signal which could be another providers. 
> >   
> > This is clearly a scam.  Sprint doesn't notify you of this possibility
> when 
> > you buy a phone or say anything in their contracts about it.  I had one of
> > their representatives even proceed to try to explain to me how cell phones
> > are AM and that the AM signal gets weaker at night and that my daughter 
> > might of been hiding in the closet when making the calls. (any engineer 
> > worth a pound of salt knows that AM radio stations have to turn down their
> > transmitters in the evening because the signal gets stronger at
> night...what 
> > an idiot!) He also said that because of storms they may lose service.
> (there 
> > were no storms that night...I checked the weather and my daughter wasn't
> in 
> > the closet) 
> >   
> > Anyways the phone is a flip phone and the calls were incoming calls..you 
> > flip open the phone and the call is answered. You have it to your ear 
> > talking so you really don't know that you are roaming unless you look for
> a 
> > little R on the display.  Of course you wouldn't expect to be roaming in 
> > your LOCAL COVERAGE area.  Sprints take is that it could happen anywhere
> and 
> > anytime.   Bottom line is no matter how much I argued they refused to
> credit 
> > me. 
> >   
> > I suspect this is a scam that they  and maybe a lot of other service 
> > providers are pulling on a lot of customers.  They expect them to know
> that 
> > their phone may roam even in their LOCAL coverage area and that they
> expect 
> > their customers to know that they need to change the settings on the phone
> > when they walk out of their store or they will be riddled with roaming 
> > charges until they figure out what the little R means and how to change it
> > to only use the service providers coverage and not allow roaming. 
> >   
> > If you have had this happen to you or you know someone who has had it
> happen 
> > to please have them contact me as I am going to make a list.  I am
> seriously 
> > considering forming a class action suit because of their deception if I
> can 
> > conclude that this is a widespread problem. Any lawyers on the list for 
> > takers?  
> >   
> > Forward far and wide. 
> >   
> > Thanks, 
> > Jim Kenzig 
> > CEO The Kenzig Group 
> > 216-288-6644 
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