[THIN] Re: OT: Microsoft Word!
- From: "Steve Rance" <stever@xxxxxxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 1 Oct 2002 17:13:06 +0100
Nope there is no free space there no right-click on. The top line of =
Microsoft Word is the ruler.
however.....
Development: I have now removed the users NT profile and recreated it. =
The toolbar and menu are now back in Word HOWEVER now everytime Word or =
Excel is launched it comes up with "Please Insert Windows 2000 =
Professional CD". (insert swear word here!). If I click on cancel it =
goes into word or excel and everything seems fine. It does this =
everytime word or excel is launched, and if you try to open word/excel =
from a document it fails saying that the document doesn't exist.
-----Original Message-----
From: Greg Reese [mailto:GReese@xxxxxxxxxxxxxxxx]
Sent: 01 October 2002 15:54
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: Microsoft Word!
if you right click in some free space by the menus, you should get list =
=3D
of the available toolbars, click on the ones you want. Or is it too far =
=3D
gone already?
Greg
-----Original Message-----
From: Steve Rance [mailto:stever@xxxxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, October 01, 2002 11:48 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] OT: Microsoft Word!
Sorry for the OT, but wondered if you had any ideas on this one:
Platform: WNT 4 Workstation, Office 2000 Professional.
All of a sudden, when the user open a word document they don't get a =
=3D3D
menu bar or the toolbar (ie the top most line is the ruler). I have =
=3D3D
looked on MS technet/Knowledge base on this and the only thing I could =
=3D
=3D3D
find was about Word running in full screen and how to get it back, and =
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=3D3D
something to do with WordPerfect Mode. I have gone though everything on =
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the KB's but to no avail. The alt+key shortcuts don't work.
Q1. Anyone have any ideas on how to get the menu and toolbar back?
The next thing I did was try to repair the installation...this didn't =
=3D
=3D3D
work either, it asks for the "Office 2000 Professional CD". I only have =
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=3D3D
2 Office CD's available (Office Professional 2000 Upgrade and Office =
=3D3D
Professional 2000 SR1) - neither of these are excepted as the "Office =
=3D
=3D3D
2000 Professional CD".
I then decided to try to update to SR1, but after a while I was asked =
=3D
=3D3D
again for the "Office 2000 Professional CD". I then thought, sod this =
=3D
=3D3D
and decided to uninstall.. and guess what... I was asked for the "Office =
=3D
=3D3D
2000 Professional CD".
Q2. How can a repair/upgrade/reinstall/remove Office 2000 Professional =
=3D
=3D3D
from a PC when I don't have the exact original CD that it was installed =
=3D
=3D3D
from?
The one step that I can see remaining is to trash the PC and start again =
=3D
=3D3D
but this seems a lot like overkill just to get a menu and a toolbar to =
=3D
=3D3D
appear in Word. There must be a way of either fixing the problem or =
=3D3D
being able to do "something" with the install of Office without having =
=3D
=3D3D
the original CD.
Any help ... Please.
Thanks in advance,
Steve Rance
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