[THIN] Re: OT: Dell and HP (Compaq) Servers

Well, we do have local HP support staff that services our current hardware,
so that is one of the differences between HP and Dell.  Not that it's a big
difference, but it will be noted.  It does give us an easy escalation path
within HP when we aren't getting support.  Perhaps it's just the area we are
in (Portland, Oregon).

Thanks for all the responses.
Dennis Parker, MCSE, CCA
Senior Systems Analyst
Fiserv EFT/CNS
4550 SW Macadam Ave, Ste 100
Portland, Or. 97239
Direct: 503-274-6785
Fax:    503-274-6619
 
This e-mail is confidential and may well be legally privileged.   If you
have received it in error, you are on notice of its status.   Please notify
us immediately by reply e-mail and then delete this message from your
system.   Please do not copy it or use it for any purposes, or disclose its
contents to any other person.   To do so could violate state and Federal
privacy laws.   
Thank you for your cooperation.   Please contact me if you need assistance.

 

-----Original Message-----
From: Evan Mann [mailto:emann@xxxxxxxxxxxxxxxxxxxxx] 
Sent: Thursday, September 23, 2004 1:50 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: Dell and HP (Compaq) Servers

Dell out sources their onsite just like everyone else does.  Most of my
contracts go through QualXServ or Unisys.  No one really has their own
trained monkeys that work exclusively for IBM, HP, or Dell directly.
Maybe for some really upper level software support for software made by
that company, but certainly not going to be that way for hardware. 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Stockard
Sent: Thursday, September 23, 2004 4:11 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: Dell and HP (Compaq) Servers

I don't know about the off site support, but in the Flint area of
Michigan the same guy is the on site support for Dell, IBM and HP /
Compaq.
I had him come in for our Dell server (fan filled with dust and stopped
working) the next month I called IBM and he showed up for that call
also.
Hope this helps
Jeff
Jesus Loves You

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Pitsch
Sent: Thursday, September 23, 2004 2:26 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: Dell and HP (Compaq) Servers

I've used Dell, Compaq, and IBM and by far IBM and Compaq outshine Dell.
Dell has price and if that is all you look at great.  Have fun.  The
management features of IBM and Compaq are light years ahead of Dell.
Support from Compaq(HP) and IBM are much better also.

Jeff Pitsch


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Parker, Dennis
Sent: Thursday, September 23, 2004 1:59 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] OT: Dell and HP (Compaq) Servers

 
We are in the process of comparing hardware and would like to add some
testimonial to our comparison to justify one over the other.  What I am
looking for are *facts* based on personal experience with these two
platforms mainly in the areas of support and hardware issues.

If you want to limit it even more, I would like to know about the RAID
controller issues, which I have seen many come across for the DELL
servers and would like to know if there have been resolution to the
issues and how recent they have been.  If people have been having the
same issues with the
HP(Compaq) servers I would like that information as well.

We are currently an HP(Compaq) shop but evaluating our options between
Dell and HP.  Not even looking at IBM for various reasons.

Again, I am looking for facts, not opinion...we are opinionated enough
already.  :-)

Thanks,
Dennis Parker, MCSE, CCA
Senior Systems Analyst
Fiserv EFT/CNS
4550 SW Macadam Ave, Ste 100
Portland, Or. 97239
Direct: 503-274-6785
Fax:    503-274-6619
 
This e-mail is confidential and may well be legally privileged.   If you
have received it in error, you are on notice of its status.   Please
notify
us immediately by reply e-mail and then delete this message from your
system.   Please do not copy it or use it for any purposes, or disclose
its
contents to any other person.   To do so could violate state and Federal
privacy laws.   
Thank you for your cooperation.   Please contact me if you need
assistance.


********************************************************
This Weeks Sponsor RTO Software
Do you know which applications are abusing your CPU and memory?
Would you like to learn? --   Free for a limited time!
Get the RTO Performance Analyzer to quickly learn the applications,
users, and time of day possible problems exist.
http://www.rtosoft.com/enter.asp?id=320
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode
use the below link:
http://thin.net/citrixlist.cfm
********************************************************
This Weeks Sponsor RTO Software
Do you know which applications are abusing your CPU and memory?
Would you like to learn? --   Free for a limited time!
Get the RTO Performance Analyzer to quickly learn the applications,
users, and time of day possible problems exist.
http://www.rtosoft.com/enter.asp?id20
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode
use the below link:
http://thin.net/citrixlist.cfm
********************************************************
This Weeks Sponsor RTO Software
Do you know which applications are abusing your CPU and memory?
Would you like to learn? --   Free for a limited time!
Get the RTO Performance Analyzer to quickly learn the applications,
users, and time of day possible problems exist.
http://www.rtosoft.com/enter.asp?id20
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode
use the below link:
http://thin.net/citrixlist.cfm
********************************************************
This Weeks Sponsor RTO Software
Do you know which applications are abusing your CPU and memory?
Would you like to learn? --   Free for a limited time!
Get the RTO Performance Analyzer to quickly learn the applications, users,
and time of day possible problems exist.
http://www.rtosoft.com/enter.asp?id20
********************************************************** 
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or 
set Digest or Vacation mode use the below link:
http://thin.net/citrixlist.cfm

********************************************************
This Weeks Sponsor RTO Software
Do you know which applications are abusing your CPU and memory?
Would you like to learn? --   Free for a limited time!
Get the RTO Performance Analyzer to quickly learn the applications, users,
and time of day possible problems exist.
http://www.rtosoft.com/enter.asp?id=320
********************************************************** 
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or 
set Digest or Vacation mode use the below link:
http://thin.net/citrixlist.cfm

Other related posts: