[THIN] Re: OT: DL360 almost humor

  • From: "Jeff Stockard" <JStockard@xxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 13 Aug 2002 10:11:29 -0400

If you have 3 servers (as in the original post) and on the same day, all
three go down (as in the original post).  You have 100% failure.  He had
2 extra power supply units, so he got two of them back up.  This is
still a 33% failure.  I have a Gateway server that has been up for 4
years.  It only goes down when I take it down.  That is 100% uptime.
The reason of failure on these machines is the power supply unit, that
makes it the servers fault.  If it were blue screens from drivers, the
360 would not be to blame.  A power supply unit is supposed to be the
most stable part of the computer.  My home computer has had the same
power supply since November 1997.
Just my experience.

-----Original Message-----
From: brian.hill@xxxxxxxxx [mailto:brian.hill@xxxxxxxxx]=20
Sent: Tuesday, August 13, 2002 9:37 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: DL360 almost humor


It is 100% failure rate for the power supplies....I never said it
wasn't.
My point was, in the year and half that I've had these servers, no one
server was ever down for more than 4 hours.  The only time any one of
them
has been down has been for the bad power supply.  The replacement power
supplies have completely resolved that issue.  Only 4 hours downtime in
a
year is 99% uptime easy....not complete failure as you state.  Since I
have
so much flexibility and redundancy thanks to the design the DL360, I
don't
really care about the short outage.  They haven't failed during
operation,
only at POST during a reboot and Compaq has been onsite within 4 hours
to
replace them when necessary.  My other Compaq servers have not been down
at
all in the last 1 1/2 years.

Brian


-----Original Message-----
From: Jeff Stockard [mailto:JStockard@xxxxxxxxxxxxxxx]
Sent: Tuesday, August 13, 2002 6:34 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: DL360 almost humor



Frank Anderson, said he has had 10 out of 12 fail.  That is an 83%
failure rate.  That is a poor average even for a baseball player.  The
original post said 3 out of 3 failures.  That is 100% failure rate.
Yes, I do wish I could let my job performance be judged on those
standards.  I would be making 1 million a year. :)


-----Original Message-----
From: brian.hill@xxxxxxxxx [mailto:brian.hill@xxxxxxxxx]=3D20
Sent: Monday, August 12, 2002 4:04 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: DL360 almost humor


Hey, stuff happens.  Nothing is perfect.  Think if your work was judged
the
in the same manner you are judging the DL360.  If the same standards
were
used (zero tolerance for failure) then you would probably be out of a
job.
Even with the bad power supplies (which are now fixed) they are still
great
servers.  They are still my server of choice for the level of
flexibility
they offer.  I haven't had any power supply failures once they have been
replaced.  Compared to any of the Dell, HP, or IBM servers, the Compaq
servers rock.  With exception to the power supply failures on the
DL360s,
I've had zero problems with my any of my Compaq servers.  With the
redundancy that I have built in thanks to the inexpensive DL360s, the
impact
from the power supply failures has been minimal.  The DL360s have still
achieve 99% uptime even with the faulty power supplies at a fraction of
the
cost of big servers.

Brian

-----Original Message-----
From: Anderson, Frank [mailto:Frank.Anderson@xxxxxxxxxx]
Sent: Monday, August 12, 2002 3:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: DL360 almost humor



To add:

10 power supply replacements out of 12 here.

-Frank



-----Original Message-----
From: Ziots, Edward [mailto:EZiots@xxxxxxxxxxxx]
Sent: Monday, August 12, 2002 1:21 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: OT: DL360 almost humor



Yep,=3D3D20

I have had 5 at my site go bad also, I think there was a previous thread
=3D3D
on
this, I never trusted the Pizza boxes that much anyways, and the Compaq
Folks was in my datacenter getting serial numbers for the units that =
=3D3D
haven't
failed yet, to get the fix for em.=3D3D20

Word to the wise, GO WITH THE CHEAP STUFF, GET THE CHEAP RESULTS.=3D3D20

EZ

-----Original Message-----
From: Mason Dively [mailto:mdively@xxxxxxxxxx]
Sent: Monday, August 12, 2002 11:52 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: OT: DL360 almost humor


Wow!!  That is hilarious!!  Its funny because I understand your pain--we
have about 10 of those bad boys and have had to replace the power =3D3D
supplies
on all but 1 or 2.  Compaq has a Service Advisory about these being
defective in a portion of the 360's, but the kicker is they won't =3D3D
replace
the power supply until it goes bad--so basically you have to wait until
=3D3D
your
server dies!! =3D3D20

Thanks,
=3D3D20
Mason B. Dively  MCP,CCA
Amdocs CMI Windows Administration


-----Original Message-----
From: Stansel, Paul [mailto:Paul.Stansel@xxxxxxxxxxxxx]=3D3D20
Sent: Monday, August 12, 2002 10:41 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] OT: DL360 almost humor


For those that remember the threads a few weeks ago about =
DL360s...=3D3D20

I had purchased 3 of them almost a year ago.  They sat humming quietly =
=3D
=3D3D
along
in my datacenter.  I never had a problem.  Until this morning.  I came =
=3D
=3D3D
in to
find one down.  Tried to boot it, and it said the power supply was bad.
Thankfully I keep a spare.  Replaced it, rebooted, all was good.  As it
=3D3D
was
coming up, a second one suddenly powered down.  I said "hmmm...." and =
=3D
=3D3D
tried
to power it back up.  Bad power supply!  I pulled one of my test 360s =
=3D
=3D3D
and
yanked the power supply from it, and got that one rebooting.  As it was
coming up... you guessed it, the 3rd died.  I swear, it was so funny I =
=3D
=3D3D
had
to laugh.  They actually died in the same order they had been activated
=3D3D
in,
one right after the other.  I felt like I was on Bloopers or something!
=3D3D
The
third, sadly, is down until I can get a replacement power supply.  Gah!

-Paul


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