[THIN] Re: New Subscription Advantage rules

Fresh in from Citrix....

Announcing a new benefit of being a valued Citrix customer: starting August
1, 2006 Citrix will be your sole source for Subscription Advantage and
hardware warranty renewals. With this change you will continue to have the
benefits of working with your Citrix Solution Advisors for renewals while
getting the added advantage of improved service from Citrix.

Improvements you will see include:
• Ability to easily access quotes directly from your renewal email notice
• Conveniently pay renewals online or via purchase order
• Accurate Citrix authorized quotes

Your Citrix Authorized Solution Advisor can provide you with renewal quotes.
Your advisor will be able to provide renewal quotes via email, customized
renewal options and asset management services such as notification of
benefit availability.


On 7/22/06, Steve Snyder <kwajalein@xxxxxxxxx> wrote: 

You are absolutely right. My point, which was left out in my brevity, was
that Citrix will automatically go with whatever solution/path forward
provides them with the most $$$. Citrix basically wanted us to back pay for
the years of expired SA - a direct upgrade to PS4 would have been much
cheaper and the XPa to XPe upgrade route was cheaper still. All three
options would get me to the same place, i.e,  having active SA - but
Citrix went with the most expensive route. Decent resellers who try to
partner with you and look out for your best interest will suggest the more
creative and cost savings path forward, which is what Xiologix did for us.
So in my case it wasn't a matter of the reseller simply providing a discount
that Citrix wouldn't, it was a case of the reseller saying being more
concerned about establishing good relations with us than Citrix was and
saving us a lot of money.

YMMV


On 7/22/06, Steve Greenberg <steveg@xxxxxxxxxxxxxx> wrote:
>
>   As a reseller the situation is not quite black and white. Most of the
> change is procedural and affects the reseller more than the customer. Keep
> in mind, this is only about software renewals and not license purchases. The
> key difference is that the end user now buys the renewal from Citrix
> directly and they charge the full renewal $. This is typical for software
> companies and really not that big a deal.
>
>
>
> There are two differences for the customer- 1) Citrix will charge you
> the full retail renewal %, some resellers have discounted this to the
> customer in the past. The situation described below is not typical because
> it compared a full upgrade to PS 4 versus an upgrade to XPe with
> Subscription Advantage.  Typically there will not be a huge difference in
> price for renewals to end users   2) The end user needs to specify who their
> reseller is for the reseller to get credit on the renewal, it is no longer
> automatic. This is important because otherwise Citrix does cut out the
> reseller from the process. I encourage everyone to support their Citrix
> resellers and be sure to click to give them credit when renewing!!
>
>
>
> Steve Greenberg
>
> Thin Client Computing
>
> 34522 N. Scottsdale Rd D8453
>
> Scottsdale, AZ 85262
>
> (602) 432-8649
>
> www.thinclient.net
>
> steveg@xxxxxxxxxxxxxx
>
>
>  ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Steve Snyder
> *Sent:* Friday, July 21, 2006 1:35 PM
>
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: New Subscription Advantage rules
>
>
>
> I don't think you're far off the mark, although SKUs are irrlevant since
> the licenses are all elctronic now (i.e., e-mailed to you). But a good
> reseller (like Xiologix :) ) will try to save you money wheras Citrix won't.
> Example -  I upgraded 200 XPa licenses with expired SA to XPe (and then
> fulfilled to PS4) for about $18K - Citrix wanted $70K!
>
> On 7/21/06, *Jim Kenzig http://ThinHelp.com* < jkenzig@xxxxxxxxx> wrote:
>
> No if I were a betting man I would wager that they have plans to
> overhaul the entire system and want to get all the sku's out of the vendors
> hands before they do so they aren't selling the wrong thing.  Just a guess
> though.
>
> JK
>
>
>
> *George Yobst <george.yobst@>* wrote:
>
> I think Citrix is doing the same thing as the Airlines did to the
> travel agencies -- squeeze out the middle-man and take the profit
> themselves. Booooo!
> (Now watch my SA costs go up 20% since I said that!) -George
>
> On 7/20/06, Jeff Pitsch wrote:
> >
> > GREAT that means you guys can come to me for your licensing then :)
> >
> > lol
> >
> >
> >
> > Jeff Pitsch
> > Microsoft MVP - Terminal Server
> >
> > Forums not enough?
> > Get support from the experts at your business
> > http://jeffpitschconsulting.com
> >
> >
>
> > On 7/20/06, George Yobst wrote:
> > >
> > My vendor, Xiologix, just said the same thing. ;-(
> > Guess I'd better raise the budget a bit.
> > Thanks for the heads up!
> > -George
> >
>
> > On 7/20/06, Peterson David wrote:
> > >
> > > I talked to a second vendor, ASAP Software and they've been told the
> same
> > > thing. They're going to send me the announcement later today. So it
> seems
> > it
> > > isn't just MTM, but the vendors are just finding out about it. I
> don't
> > know
> > > about Internationally. Maybe MTM was just one of the first ones to
> be
> > told.
> > > ________________________________
> > > From: thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx ]
> On
> > Behalf
> > > Of Andrew Wood
> > > Sent: Thursday, July 20, 2006 10:17 AM
> > >
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: New Subscription Advantage rules
> > >
> > >
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: New Subscription Advantage rules
> > >
> > >
> > > Not true of vendors over in the UK if thats any help - maybe it is
> just
> > > them.
> > > ________________________________
> > > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx ]
> On
> > Behalf
> > > Of Peterson David
> > > Sent: 20 July 2006 13:42
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: New Subscription Advantage rules
> > >
> > >
> > > Yeah, it is MTM. I started using them back when they were Vector
> ESP. The
> > > message I got made it sound like it was an across the board change,
> not
> > just
> > > MTM. If it is just them, I might have just started looking for
> another
> > > vendor, but we only have 70 licenses, so the cost increase is
> negligable
> > for
> > > me, and I like being able to go to their Stump Andy Jones
> presentations.
> > > ________________________________
> > > From: thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx ]
> On
> > Behalf
> > > Of Jim Kenzig http://ThinHelp.com
> > > Sent: Wednesday, July 19, 2006 10:47 PM
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: New Subscription Advantage rules
> > >
> > > I got the same thing from a vendor. Was yours from MTM? Wonder who
> at
> > > Citrix they pissed off?
> > > JK
> > >
>
>   > > Peterson David wrote:
> > > I didn't see this mentioned unless I missed it in the
> Microsoft/Winternals
> > > talk. My Citrix vendor just sent me a message that all SA purchasing
> is
> > > going to be directly through Citrix and the vendors will just handle
> the
> > > syncs, quotes etc. According to my vendor, everything will be retail
> > prices
> > > except for Open and Flex agreements, so if you get a discount from
> your
> > > current vendor, that will no longer apply. This happens August 1. If
> they
> > > just made the announcement on the 17th and the new pricing goes in
> effect
> > > August 1st, I hope no one's price goes up drastically and have to
> renew
> > > before a new budget cycle.
> > > We're a small shop Citrix wise, so mine won't go up much, but it is
> > > something worth noting.
> > > I haven't seen anything on Citrix's site yet.
> > >
> > > NOTICE: This electronic mail transmission from the law firm of
> Dinsmore &
> > > Shohl may constitute an attorney-client communication that is
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> > at
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> > > please delete it from your system without copying it, and notify the
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> > >
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> >
>
>
>


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