[THIN] Re: Network connection issues

  • From: magnus@xxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 3 Sep 2003 11:29:56 -0400

Do you have the TCP and ICA keep alives set on the other 2 servers and not the 
3rd one?



Quoting "Schneider, Chad M." <CMSchneider@xxxxxxxxx>:

> Just got another report.
>  
> User running 3 apps., from 3 servers.  1 server dropped, no reconnection,
> while the other 2 are fine.
>  
> None of the 50 other users on that box were disconnected.
> 
> 
>   _____  
> 
> From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] 
> Sent: Wednesday, September 03, 2003 9:38 AM
> To: thin@xxxxxxxxxxxxx
> 
> 
> Our servers are all WIN2K, SP3.
>  
> MF SP2/FR2 and MF SP3/FR2.
> 
> 
>   _____  
> 
> From: Keith Duckworth [mailto:KDuckworth@xxxxxxxxxxxxxxx] 
> Sent: Wednesday, September 03, 2003 9:25 AM
> To: 'thin@xxxxxxxxxxxxx'
> 
> 
> We too are having the same type of problem.  Users will click on our
> published app, and get the same error message.  Wait awhile, and then login
> fine.
>  
> I have not found the answer yet, thought that it might be related to the M$
> $P4 that I installed on my Win2k servers (BOY! Was THAT a mistake!).  But
> now, I am not sure.
>  
> Keith
> 
> -----Original Message-----
> From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx] 
> Sent: Wednesday, September 03, 2003 10:21 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Network connection issues
> 
> 
> We have just brought Citrix based Published apps. at 2 additional remote
> sites.  They have been complaining of connection issues since we rolled it.
> They continue to get the "network problem preventing connection to the
> Citrix server......" message, which they can reconnect most times.  Trouble
> is, why are they getting it?
>  
> Ping times under 100ms, servers are fine, only these 2 locations are seeing
> it.
>  
> I just saw a user, with sessions open to 3 different servers, had the
> "network connection error", to only one of the 3 servers she was connected
> to.  How can that be?  No one else connected to that server had a problem.
>  
> 
> Chad Schneider
> Technology Analyst
> Bemis IT
> 920-303-7609 
> 
>  
> 
> 



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