The problem we are seeing is not on the web server but rather the Citrix Server(S) your NFuse server is pointing to. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Monahan, Thomas Sent: Wednesday, March 19, 2003 7:41 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: NFuse servers extremely slow response I tried it when we had our problems and it reported no problems with the web server. Everything was a rosey according to it. Tom > -----Original Message----- > From: Gene.I.Herman@xxxxxxxxxx [SMTP:Gene.I.Herman@xxxxxxxxxx] > Sent: 18 March 2003 21:09 > To: thin@xxxxxxxxxxxxx > Subject: [THIN] Re: NFuse servers extremely slow response >=20 >=20 > I wonder if debug.asp which we used to debug our NFUSE problems would work > in this case - or at least be a start >=20 > Gene Herman > Systems Engineer > Healthnet of the North East > (203) 381-6567 >=20 >=20 > =20 >=20 > Anders Hansen-=D8vre >=20 > <Anders.Hansen-Ovre To: > thin@xxxxxxxxxxxxx =20 > @contra.no> cc: >=20 > Sent by: Subject: [THIN] Re: > NFuse servers extremely slow response =20 > thin-bounce@freelis >=20 > ts.org >=20 > =20 >=20 > =20 >=20 > 03/18/2003 02:59 PM >=20 > Please respond to >=20 > thin >=20 > =20 >=20 > =20 >=20 >=20 >=20 >=20 >=20 >=20 > We have had the same problem with farms running Win2k SP3/MF1.0 FR2 >=20 > Does anyone have a testxml.asp page or something that we can use to =3D > locate a problem server? >=20 > --- > mvh/yours > Anders Hansen-=3DD8vre, Seniorkonsulent > Mail : anders.hansen-ovre@xxxxxxxxx > Cell : (+47) 90 98 17 78 >=20 > Konsulenthuset Contra as > http://www.contra.no > =3D20 >=20 > > -----Original Message----- > > From: Mason Dively [mailto:mdively@xxxxxxxxxx]=3D20 > > Sent: 18. mars 2003 20:49 > > To: 'thin@xxxxxxxxxxxxx' > > Subject: [THIN] Re: NFuse servers extremely slow response > >=3D20 > >=3D20 > > You are really not going to believe this, but after posting=3D20 > > my response to Tom's message yesterday afternoon, I came in=3D20 > > this morning and had this EXACT problem with my larger=3D20 > > Metaframe farm (120 application servers.) The problem was=3D20 > > exactly how Mike described it below, the XML service on ONE=3D20 > > application server was causing the problem for everyone=3D20 > > trying to log into the Nfuse site. As soon as we stopped the=3D20 > > XML service for the problem server, the site immediately=3D20 > > began working again. In talking to Citrix's support people=3D20 > > they recommended the following hotfix to correct this=3D20 > > problem: =3D20 > > http://support.microsoft.com/default.aspx?scid=3D3Dkb%3Ben-us%3B29 > > 2548 or of course applying Win2K SP3 (which we haven't done=3D20 > > to this point.) It's scary to think that one "flaky" server=3D20 > > can prevent logons!! > >=3D20 > > And yes, by the way, I now believe our problem was a result=3D20 > > of demonic possession. > >=3D20 > > Thanks, > > =3D20 > > Mason B. Dively CCA, MCP > > Amdocs CMI Production Windows Support > >=3D20 > >=3D20 > > -----Original Message----- > > From: Mike Semon [mailto:msemon@xxxxxxx]=3D20 > > Sent: Monday, March 17, 2003 10:02 PM > > To: thin@xxxxxxxxxxxxx > > Subject: [THIN] Re: NFuse servers extremely slow response > >=3D20 > >=3D20 > > I am seeing this same problem for NFuse pointing back to a=3D20 > > Metaframe 1.8 farm. I think we have a box with a flaky XML=3D20 > > service. Also, check the ICA browser service on the servers=3D20 > > your NFuse server is pointed. I found one server the ICA=3D20 > > browser service was hung. Restarted the service and=3D20 > > everything worked. > >=3D20 > > Mike > >=3D20 > > -----Original Message----- > > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On > > Behalf Of Mason Dively > > Sent: Monday, March 17, 2003 4:38 PM > > To: 'thin@xxxxxxxxxxxxx' > > Subject: [THIN] Re: NFuse servers extremely slow response > >=3D20 > >=3D20 > > Tom-- > >=3D20 > > I feel your pain--we had the EXACT same thing happen in one=3D20 > > of our farms. One box had a "flaky" XML service and was=3D20 > > completely preventing users from logging in through our NFuse=3D20 > > site. We did not actually confirm that it was due to demonic=3D20 > > possession but that explanation would certainly be more=3D20 > > credible than any of the answers that the Citrix Tech Support=3D20 > > guy gave us. When we asked what we can do to prevent future=3D20 > > outages like this we were told there was nothing we could to=3D20 > > do ensure that it wouldn't happen again. Anyone have any=3D20 > > ideas or experience with this type of problem? > >=3D20 > > Thanks, > >=3D20 > > Mason B. Dively CCA, MCP > > Amdocs Windows Administration > >=3D20 > >=3D20 > > -----Original Message----- > > From: Monahan, Thomas [mailto:Thomas.Monahan@xxxxxxxxxxx] > > Sent: Thursday, March 13, 2003 4:13 AM > > To: 'thin@xxxxxxxxxxxxx' > > Subject: [THIN] Re: NFuse servers extremely slow response > >=3D20 > >=3D20 > > Just to let you know that the problem was due to the one of=3D20 > > the servers mis-behaving with the XML service. I say=3D20 > > mis-behaving but what I really mean is it got posessed by the=3D20 > > Devil himself and decided to carry out a denial of service=3D20 > > attack on the farm. I think he posessed the citrix users as=3D20 > > well as they weren't too happy with the farm being down for=3D20 > > nearly an entire day. The problem was only tracked down when=3D20 > > the XML port was change for some of the servers and that=3D20 > > functioned fine. Eventually by trial and error we tracked=3D20 > > down the server that was posessed. And even more proof that=3D20 > > the server was posessed was the number of the server, it was=3D20 > > our cy13 server. > >=3D20 > > Anyway, havn't been able to rtp into it yet to check out of=3D20 > > the event logs, so I don't know what it could have been doing=3D20 > > that could have jamed up the entire xml service on the farm. > >=3D20 > > Tom > >=3D20 > >=3D20 > > > -----Original Message----- > > > From: Darryl Janetzki [SMTP:darrylj@xxxxxxxxxxxxxxxx] > > > Sent: 12 March 2003 13:13 > > > To: Monahan, Thomas > > > Subject: RE: [THIN] Re: NFuse servers extremely slow > response > > > > > > Well, first thing to check, or I did. > > > http://localhost on the data collector or any metaframe=3D20 > > server in the=3D20 > > > farm that has NFUSE installed > > > > > > In my case each metaframe server's web and NFUSE service was not=3D20 > > > working (page not found) published applications still were=3D20 > > working as=3D20 > > > normal > > > > > > If the NFUSE web functions to another server but not the production= =3D20 > > > environment I would check DNS/netbios and IP connectivity=3D20 > > issues (are=3D20 > > > you sure that NFUSE is functioning on the productions servers.) > > > > > > A similar event occurred but this was access to all sites when I=3D20 > > > deployed the IIS lockdown, group policy, wpad from and ISA=3D20 > > server (ISA > > > FR1) > > > What happened group policy tattooed each PC in the OU with Autodect= =3D20 > > > setting Wpad.dat was denied by the ISA server in the URLSCAN.INI > > > The effect of this was that the server and clients were secure NAT > > > clients and the ISA server denied access to the WPAD thus=3D20 > > denying access > > > to all resources Perhaps your development site is not using the same > > > configuration. A review of URLSCAN.LOG if you are using it on the > > > Web/proxy server may have the information on the problem. > > > > > > > > > Regards > > > Darryl > > > > > > -----Original Message----- > > > From: Monahan, Thomas [mailto:Thomas.Monahan@xxxxxxxxxxx] > > > Sent: Wednesday, 12 March 2003 11:35 PM > > > To: Darryl Janetzki > > > Subject: RE: [THIN] Re: NFuse servers extremely slow response > > > > > > Hi, > > > > > > Thanks for the suggestion. It didn't solve our problem. > > > > > > We pointed one of our production nfuse servers to our=3D20 > > development farm=3D20 > > > and it works fine, it just doesn't work when pointed to our=3D20 > > production=3D20 > > > farm. > > > > > > > > > > > > > > > Tom > > > > > > > -----Original Message----- > > > > From: Darryl Janetzki [SMTP:darrylj@xxxxxxxxxxxxxxxx] > > > > Sent: 12 March 2003 10:59 > > > > To: Thomas.Monahan@xxxxxxxxxxx > > > > Subject: RE: [THIN] Re: NFuse servers extremely slow > response > > > > > > > > I had the problem a week ago. The nfuse icons were "greyed" out=3D20 > > > > fortunately the link still worked. > > > > > > > > The solution I applied was to uninstall NFUSE on my NFUSE=3D20 > > web server > > > and > > > > apply the security update version. I then ran the NFUSe=3D20 > > wizard and=3D20 > > > > recreated the nfuse page. > > > > > > > > The really interesting thing that happened next is that=3D20 > > all the WEB=3D20 > > > > servers on all Metaframe servers did not function at all.=3D20 > > The nfuse > > > web > > > > site that I direct all users was unable to connect and=3D20 > > display any=3D20 > > > > applications. I then decided to restart the IMA then IIS from the= =3D20 > > > > IIS console. I commenced at the Data collector, then=3D20 > > tested each of=3D20 > > > > the metaframe web servers with the same procedure ... All=3D20 > > was well=3D20 > > > > again. > > > > > > > > DarrylJ@xxxxxxxxxxxxxxxx > > > > > > > > > > > > > > > > -----Original Message----- > > > > From: Monahan, Thomas [mailto:Thomas.Monahan@xxxxxxxxxxx] > > > > Sent: Wednesday, 12 March 2003 9:43 PM > > > > To: 'thin@xxxxxxxxxxxxx' > > > > Subject: [THIN] Re: NFuse servers extremely slow response > > > > > > > > > > > > Update: Nfuse icons don't show up, clicking on icon=3D20 > > doesn't connect.=3D20 > > > > Just shows opening page. > > > > > > > > Regards, > > > > Thomas > > > > UUSDTC Admin and Support > > > > Ph: 01925 233690 Ext: 33690 > > > > > > > > > -----Original Message----- > > > > > From: Monahan, Thomas [SMTP:Thomas.Monahan@xxxxxxxxxxx] > > > > > Sent: 12 March 2003 09:28 > > > > > To: thin@xxxxxxxxxxxxx > > > > > Subject: [THIN] NFuse servers extremely slow response > > > > > > > > > > > > > > > Hi, > > > > > > > > > > There is just a "little" problem with our Nfuse=3D20 > > servers. They are > > > all > > > > > giving > > > > > extemely slow response, so slow sometimes that it times out.=3D20 > > > > > Servers > > > > are > > > > > on > > > > > different subnets. All giving the same slow response=3D20 > > with varying=3D20 > > > > > severity. Tried restarts, can't find any XML service=3D20 > > problems on=3D20 > > > > > our farm > > > > servers. > > > > > What could be causing this? > > > > > > > > > > > > > > > Any help much appreciated. > > > > > > > > > > Thomas > > > > > > > > > > > > > > > > > > > > > > > > > *********************************************************** > > > > > The information contained in this e-mail is intended=3D20 > > only for the=3D20 > > > > > individual to whom it is addressed. It may contain=3D20 > > privileged and=3D20 > > > > > confidential information. If you have received this message in=3D= 20 > > > > > error or there are any problems, please notify the sender=3D20 > > > > > immediately and delete the message from your computer. 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