[THIN] Re: More Printing nightmares?

  • From: "Gardiner, Jeffrey (MED US)" <jeffrey.gardiner@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 21 Mar 2007 16:30:17 -0400

There's a Universal "Printer" and Universal "Drivers" in PS4.  The
Universal "Printer" has worked great for us.  It maps and works with
printers I've never gotten to work before.  Things such as the Microsoft
Office Document Image Writer and the virtual SnagIt printer now work.
We no longer have application logs full of 1107 errors due to driver
matching problems.

We've converted 40 of our 350 servers to PS4 and haven't used any other
drivers or mappings.  We're bound to have some issues but we've been
happy so far.

Our printing is fairly simple and the Universal Printer probably won't
suit everyone but, if it does, it really simplifies things.

Jeff

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Mike Semon
Sent: Wednesday, March 21, 2007 3:30 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: More Printing nightmares?



CTX111947 Intermittent Client Printer Autocreation Failures states:

The autocreation and assigned network printer facility of Presentation
Server depends on the Microsoft Print Spooler service to create
printers. If the Print Spooler is unresponsive to requests from the
Citrix Print Manager Service or wfshell.exe (prior to Presentation
Server 4.0), printer creation fails.

The below print drivers were identified to have problems that could
cause the Print Spooler service to become unresponsive and/or stop
unexpectedly.

NOTE: Some of the below drivers have versions that are included with the
Microsoft Windows Operating System (native drivers). Native versions of
these drivers do not exhibit this issue. See the More Information
<http://support.citrix.com/article/CTX111947#P67_3563#P67_3563>  section
to determine whether or not a particular driver may be affected.

* HP Color LaserJet 4600

* HP LaserJet 4200

* HP LaserJet 4300

* HP Color LaserJet 4550

* HP LaserJet 4100

* HP LaserJet 4250

* HP Color LaserJet 4650

To determine if these are issues affecting a server and for a
workaround, do the following:

1. Rename hpbmini.dll and hpcdmc32.dll in the
Windows\System32\spool\drivers\w32sx86\3 directory.

2. Remove hpbmini.dll from the DependentFiles registry entry under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\W
indows NT x86\Drivers\Version-3\<driver> hive.

Native (provided by the Windows Operating System) versions of the above
drivers do not include these files.

Resolution

Download and apply the updated hpbmini.dll and hpcdmc32.dll files to the
Citrix Presentation Server. The updated files can be found in the
sections titled "Citrix/Terminal Server Fix" on the following
Hewlett-Packard Web site:

Hewlett-Packard LaserJet Beta Website <http://www.hp.com/pond/ljbeta/>

NOTE: Some drivers affected also require a completely updated driver
package in addition to the updated hpcdmc32.dll and hpbmini.dll files.
The above Web site notes when this is necessary.

More Information

HP Drivers updated and/or posted since June 2005 include the fixes for
the above issues.

CTX110571 - Printers Supported by HP for use with Citrix Presentation
Server 4.0 for Windows
<http://support.citrix.com/article/entry.jspa?entryID=10498>



________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Raffensberger, Stephen D
Sent: Wednesday, March 21, 2007 12:56 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] More Printing nightmares?



The CTX111947 references HP LaserJet Beta site which states:



Alert: Effective December 31, 2006, HP support for NT 4.0, Windows 98/ME
and Windows 2000/XP monolithic drivers will end!

* Support for HP's monolithic printer drivers will end;
* Development or enhancements of HP's monolithic drivers will end;
* Defect resolution for HP's monolithic drivers will end.

Effective June 30, 2007, all Windows NT 4.0 and Windows 98/ME printer
drivers will be removed from hp.com:

* HP's licensing agreements with third party providers for use of their
components will expire;
* HP's Unidrive-based Premium drivers are the recommended drivers for
all HP printers from this date forward.



I have two comments:

1. That one really snuck up on me!

2. I don't know what ramifications it has in SBC.



Then, if you wander around, you find a bewildering array of things to
download that I don't understand. There are things like Scrubber
Utilities and Honda Release fixes.



I'm confused.

Steve Raffensberger
Sovereign Bank

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Mike Semon
Sent: Wednesday, March 21, 2007 11:12 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Printing nightmares



Are you using the Native Driver for the 4650N? Take a look at CTX111947
and see if that describes the issue you are seeing.



Mike



________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Wednesday, March 21, 2007 9:32 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Printing nightmares



The user has HP LaserJet 4650N printers, not 4250. I got that
information updated.   Are there known issues with the N printers?
Again we force all printers on the PS4 farm to go use the Citrix
Universal Driver so I cant seem to figure out why nothing is printing.
Very frustrating since This user is virtually clueless to everything and
I have no actual access to the PC itself.

On 3/20/07, Brian Ehlert < brian.ehlert@xxxxxxxxx> wrote:

> On one of our farms, Running MetaFrame XP on Windows 2000 machines and
I
> have a user with HP laserJet 1100 printers.  In our WTSuprn.inf file I
have
> the LaserJet 1100 mapped to a LaserJet 4. However for this user the
printers
> never autocreate.  ..snip..

For the mappings to work, the names must match perfectly.  Does she
use the HP or the MS driver?  PCL 5 or 6, etc.
You need to double check the printer name on her end (the name the
driver uses).

> Finally, On another domain we have PS4 farm.   I have a user with
Various HP
> laserJet printers, mostly 4000 and 4200 printers whose printers map
but when
> she attempts to print, no print job comes out.

The HP 4000 series drivers can cause issues, especially the 4200 and
4250 drivers (the advanced feature set - duplexing, etc.).  Knocking
the local driver back to the Microsoft HP 4000 Series driver usually
fixes the problems, but reduces the feature set available to the user
as a result.

Are you seeing if her session tears down when she closes?  Or does she
disconnect and it just goes into disconnect and never closes?
Does she have a habit of starting print jobs in a rush and
disconnecting her session before it has spooled to the client?

Since you don't believe it is the server, what is the client environment
like?
(not just the PC)
SBC SITES ONLY GOOGLE SEARCH: http://www.F1U.com
************************************************
For Archives, RSS, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
//www.freelists.org/list/thin
************************************************




This message contains information which may be confidential and
privileged. Unless you are the addressee (or authorized to receive for
the addressee), you may not use, copy or disclose to anyone the message
or any information contained in the message. If you have received the
message in error, please advise the sender by reply e-mail, and delete
or destroy the message. Thank you.



----------------------------------------------------------------------------
This message and any included attachments are from Siemens Medical Solutions
and are intended only for the addressee(s).
The information contained herein may include trade secrets or privileged or
otherwise confidential information. Unauthorized review, forwarding, printing,
copying, distributing, or using such information is strictly prohibited and may
be unlawful. If you received this message in error, or have reason to believe
you are not authorized to receive it, please promptly delete this message and
notify the sender by e-mail with a copy to Central.SecurityOffice@xxxxxxxxxxx

Thank you

Other related posts: