[THIN] Re: Moer and more....logon scripts hanging....

I'm sure you can deliver the Simplify client via Web, making it pretty
much "zero touch".  I'm not sure how long ago you tested, but I've never
had a server crash or even hiccup using the Tricerat software.
 
So, if it's been a while since you've tested, it may be worth looking
again. 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Chris Grecsek
Sent: Friday, July 28, 2006 3:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Moer and more....logon scripts hanging....



First off, our printing is cut and dry/simple...all windows clients are
standard, clean desktops with a completely locked down version of Win
XP. Nothing installed locally. Users come into a published desktop that
is hosted in the datacenter via web interface. Printers are auto-created
during login/based on what you have installed (either locally attached
or networked/shared printers) on the local client. We don't save
printers in the user's profile/published desktop. 

 

Thinprint - cost was substantial. Not a cheap solution. This is a very
flexible product and great if you have some funky clients/difficult
printing requirements. We don't. There are a number of ways you can
deploy it for either clientless setup, having local thinprint server,
etc, etc. Like I said, lots of flexibility but each of the options had
downsides and if we're going to pay the high price we want everything
fixed/better - not a mostly lateral move. 

 

You need to install a client on local clients - there are some configs
where you don't have to do this, but again, tradeoffs. Since we do
auto-creation, users were getting two sets of printers - Citrix and
Thinprint...i.e. confusion for clients. You also had to manipulate the
local client (icon in the system tray) to get it just the way you
wanted. Again, great flexibility but confusing for our users/didn't work
all the time. The fact that it didn't work all the time put us in the
same boat as Citrix's UPD...and we were paying quite a bit more. We also
didn't like the way you had to manage the thinprint ports - we saw a lot
of manual work for each one of our Citrix servers...this product would
have essentially caused us to have to "silo" users to specific servers
based on printing needs...this goes against our core
thinking/scalability model of keeping things simple/dynamic. 

 

As for Tricerat - we had some test servers bluescreen as a result of
using their solution. That was a pretty massive flag but we continued
testing. In a nutshell the driverless printing was nice but you also had
to install a client on every local machine and that meant additional
support overhead/complicating the environment. We work in a WAN
environment with no permanent connections to the workstations; we can't
use deployment tools so this is problematic. As compared to the UPD, the
UPD works...kinda, but Tricert was working - kinda, as well so again,
we're not making much progress in moving towards lowering costs/adding
functionality/increasing stability. Oh yes, and there is an extra cost
involved...   

 

Believe me - if we could find a product that fixed all of our printing
issues (or at least 90%) of them - we would buy it in a heartbeat as
printing is the #1 headache with our model. I just don't think the
product exists...therefore - we ride the UPD. 

 

If anyone knows better - please enlighten me! 

 

 

Chris

 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Landin, Mark
Sent: Friday, July 28, 2006 1:01 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Moer and more....logon scripts hanging....

 

Interesting. What problems did you see yourself introducing with a
ThinPrint or a Simplify? Just curious.

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Chris Grecsek
Sent: Friday, July 28, 2006 2:46 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Moer and more....logon scripts hanging....

Make sure you have the latest hotfixes...there are a few new ones that
are directly related to the cpsvc.exe service (the one that bonks). The
biggest thing we did to stabilize our environment was to force all
printing to be done via the UPD (talking about 4.0 of course). 

 

We looked at 3rd party printing solutions but when we did the full
assessment we determined that we'd be solving some problems but really
trading those for a new set of problems...and paying more money for
those problems/confusing our clients. At the end of the day we just
decided that the proper course was to ride the 4.0 UPD and hope that
Citrix continues to stabilize/improve it.  

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Schneider, Chad M
Sent: Friday, July 28, 2006 11:39 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Moer and more....logon scripts hanging....

 

Having to restart the spooler...which does not always work successfully,
which then requires a reboot.

 

Chad Schneider

Technology Analyst/Citrix Admin.

Bemis Company, Inc.

920-303-7609

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