[THIN] Microsoft releases TS Print Fix
- From: "Jim Kenzig http://thethin.net" <jimkenz@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 27 Jan 2004 21:37:23 -0500
From Windows and .Net magazine newsletter.....
Terminal Services Print Fix, 2 Win2K AD Bug Fixes, a Chkdsk Problem,
and More
Windows Server 2003 and Windows 2000 Server Terminal Services Print
Fix
The Terminal Services service on Windows Server 2003 and Windows
2000 servers becomes confused when two users log on and one user has a
more recent driver for the same network printer than the other user.
When the user with the older print driver attempts to print a
document, the server responds with an error message instructing the
user to install a new printer. If the user then follows the message's
instructions for installing a printer, the Print and Apply buttons for
the default printer aren't available. The problem occurs because when
the user with the newer print driver logs on, the terminal server
generates a new spool file for the first user (the user with the older
print driver), formatted according to the second user's more current
print-driver instructions. When the server attempts to print the spool
file, the format isn't compatible with the older driver, which causes
the server to respond with the error message "No printers installed"
or a similar error message. Microsoft Product Support Services (PSS)
has a patch for both Windows 2003 and Win2K platforms. The patch
updates 21 files, most of which have a file release date of November
20, 2003. This problem is documented in the Microsoft article "You
receive an error message when you try to print to a shared network
printer in a terminal server session"
( http://support.microsoft.com/?kbid=831754 )
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