[THIN] MSTerminalServices.org - March 2006 Newsletter

MSTerminalServices.org Newsletter of March 2006
Sponsored by: 2X Software Ltd (http://www.2x.com/loadbalancer/)
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In this issue:
What's up?
KB Articles of the Month
Ask our MVPs!
Learning Zone
On the Spot
Rumours on  the SBC Space


Welcome to the MSTerminalServices.org newsletter! Each month we will bring you 
interesting and helpful information on MS Terminal Services and server based 
computing. We want to know what all *you* are interested in hearing about. 
Please send your suggestions for future newsletter content to: 
CRodrigues@xxxxxxxxxxxxxxxxxxxxxx

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Fault tolerant and secure Terminal Servers, stress free with 2X LoadBalancer 
for Terminal Services / Citrix
2X LoadBalancer for Terminal Services / Citrix provides load balancing, 
increased security and redundancy for your Terminal Servers. Easily load 
balance RDP/ICA sessions between Terminal Servers and provide fault 
tolerance. If your servers are exposed to the internet, hide the backend 
terminal servers by exposing a single gateway machine, and allow 
connection only via SSL - thereby increasing security of your Microsoft 
Terminal Services. (http://www.2x.com/loadbalancer/)
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1. What's up?
By Claudio Rodrigues, Terminal Server MVP

Hi there!

March is coming to an end and there is a lot coming up really soon in the 
TS/SBC arena.

Apparently for TS/SBC Cebit did not bring anything new or ground breaking. The 
same old stuff. As I was busy here in Canada doing my regular consulting stuff, 
I did not have a chance to check it out myself this year but after talking to a 
bunch of people this seems the case.

But on the other hand, BriForum is only two weeks away! After some discussions 
with Brian, I will be there this year presenting two sessions, one about MUI 
and the other about Load Balancing TS farms. Pretty cool stuff with lots of 
live demos. Make sure you show up in Washington, DC this year. You still have 
time to register! Just go to http://www.briforum.com.

We are now working on podcasting, trying to get all the hardware required to do 
it. The whole thing is more complicated than you may expect. The main issue is 
how to record (with decent quality and with minimum noise) phone conversations. 
Brian had some issues with that and after intensive research he found the 
hardware that does it properly and is now using it for his Brian Madden Live 
show. We should get all that stuff ASAP. Of course we would like to hear from 
you guys if podcasting TS stuff here would be a good idea or not. I find it 
great, especially when I am driving to work in the morning. An easy and nice 
way to get the latest TS news.

Expect to see the next interviews in MP3 format for podcasting here soon. And 
speaking about our interviews, for this month we got Art Matin, Softricity's 
new CEO. Make sure you read the interview on our 'On the Spot' section.

Expect to see the next interviews in MP3 format for podcasting here soon. And 
speaking about our interviews, for this month we got Art Matin, Softricity's 
new CEO. Make sure you read the interview on our 'On the Spot' section.

And on the market, I have been talking to some companies and they are all 
working on new releases for their products (2X, Provision Networks, etc). As 
soon as I get my hands on their latest offerings I will be posting something on 
my Blog. Make sure you check it here 
(http://blogs.msterminalservices.org/rodrigues/) (or simply get our RSS feed).

Cheers!

------------------------------------------------------------------------------
------------------------------------------------------------------------------
Fault tolerant and secure Terminal Servers, stress free with 2X LoadBalancer 
for Terminal Services / Citrix
2X LoadBalancer for Terminal Services / Citrix provides load balancing, 
increased security and redundancy for your Terminal Servers. Easily load 
balance RDP/ICA sessions between Terminal Servers and provide fault 
tolerance. If your servers are exposed to the internet, hide the backend 
terminal servers by exposing a single gateway machine, and allow 
connection only via SSL - thereby increasing security of your Microsoft 
Terminal Services. (http://www.2x.com/loadbalancer/)
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2. KB Articles of the Month

Here are some interesting and useful Terminal Services related articles posted 
by Microsoft in the last month:

A Windows 2000-based terminal server stops responding under a heavy load, and 
all users lose their terminal server sessions
(899330) - When a Microsoft Windows 2000-based terminal server is under a heavy 
load, the terminal server stops responding (hangs). Therefore, all users lose 
their terminal server sessions.
http://support.microsoft.com/?kbid=899330

SQL Server 2000 cluster does not install on Windows Server 2003-based computers 
where Terminal Services is installed 
(301520) - You cannot install SQL Server 2000 on a computer that runs Microsoft 
Windows Server 2003 and that has Terminal Server installed on a server cluster. 
After you provide all the correct information to SQL Server 2000 Setup (and 
provide the...
http://support.microsoft.com/kb/301520/en-us 

How to configure a Windows Server 2003 terminal server to use TLS for server 
authentication 
(895433) - You can connect to a remote computer that is running Microsoft 
Windows Terminal Services by using a Remote Desktop Protocol connection. This 
kind of connection provides encryption for the data that is sent between the 
terminal server and the client computer. However,...
http://support.microsoft.com/kb/895433/en-us

How to apply System Policy settings to Terminal Server
(192794) - Microsoft Windows NT System Policy settings are applied when a user 
or a computer account is a member of a Windows NT domain. By comparison, Group 
Policy settings are applied when a user or a computer account is a member of an 
Active Directory directory service domain. With Microsoft Windows NT Server 4.0 
Terminal Server Edition, you may want to apply System Policy settings to affect 
users who log on to the terminal server through the console or through the 
Terminal Server client.
http://support.microsoft.com/kb/192794/en-us

How To Log On to a Terminal Server Session Programmatically from Visual Basic
(281417) - The Terminal Services ActiveX client control does not expose the 
ImsTscNonScriptable interface. However, this interface can be used to configure 
automatic log on for a Terminal Services Session programmatically, which 
enables the programmer to log a user on to a Terminal Services Session without 
receiving the Windows Logon prompt. This is demonstrated in the sample in the 
"More Information" section.
http://support.microsoft.com/kb/281417/en-us

Text is slow to appear or disappear when you type or delete in a table in Word 
2002 that is running on a Terminal Server client
(873342) - When you type or delete text in a table in Microsoft Word 2002 that 
is running on a Microsoft Terminal Server client, the text is slow to appear or 
disappear in the table.
http://support.microsoft.com/kb/873342/en-us

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3. Ask our MVPs a question

This is simple and straight forward: shoot us your TS/Citrix question and we 
will get some of the top Terminal Services MVPs together and get you an answer, 
from everyone?s point of view!
The best question of the month will be published here with all the answers from 
these guys.
Just email us at CRodrigues@xxxxxxxxxxxxxxxxxxxxxxx

QUESTION: For some unknown reason people insist in not sending us any 
questions. I am not sure if it is because they do not like me or if TS became 
so incredibly great that no problems arise anymore! So again I got this 
question out of my sleeve. Here we go.
'Dear Mr. TS Guru. My company started investigating the TS route and from 
everything I have read so far, it seems the way to go. But as anything else in 
life, there must be something terribly wrong with it. Could you briefly explain 
what are the major issues I can expect on my TS venture?
Anonymous, Somewhere in the Pacific

ANSWER: Dear Anonymous, you are correct. Nothing is perfect in life. Your car, 
your house, your wife, anything you decide to take a closer look at will have 
something wrong indeed. TS is no different. And before someone tells you Citrix 
is the answer to all your problems, I must say all the major issues will be 
there with or without Citrix. So let's take a closer look at them.

Printing: if you did not hear anything about printing on a TS environment from 
your consultant (as I am sure you hired one to help you on that), get your 
Donald Trump costume out of the closet and go for 'You are fired'. Seriously, 
printing and TS are like cats and dogs, life and death, water and fire or 
anything along these lines. I still have no idea why Microsoft enabled printing 
on TS.
Well to be honest, it is not Microsoft fault. When developers learn how to 
write printer drivers all these issues will be gone. But until then, printing 
will be your biggest issue on a TS environment. I guess we should write an 
article about that explaining why the problem exists and what you can do to 
minimize it. Actually we will do it.

Profiles: here we go again. This time we can blame Microsoft and their 
beautiful implementation/ideas for Profiles. The issue is simple: when you have 
multiple TSs, if you want the user to have the same settings no matter where he 
connects to, you will need to deal with roaming profiles. And as soon as you do 
that, your life will be endangered and/or you will lose some hair.

The good news? There are ways to minimize these issues and/or eliminate them 
completely. As I said we will be talking about these here. Check our website 
soon.

That is all folks!

4. Learning Zone

MUI in a Terminal Services World
http://www.msterminalservices.org/articles/MUI-Terminal-Services.html
Date - Mar 7, 2006; Author - Cláudio Rodrigues; Section - Articles :: General
This article describes what MUI (Multilingual User Interface) is and the main 
reasons why it is a must on corporate environments dealing with multiple 
language requirements.

Securing Your Terminal/Citrix Servers with The Security Configuration Wizard
http://www.msterminalservices.org/articles/Securing-Terminal-Citrix-Servers-Security-Configuration-Wizard.html
Date - Mar 16, 2006; Author - Michel Roth; Section - Articles :: Security
Terminal/Citrix environments by their very nature allow interactive access to 
their servers. Interactive access to a server also happens to be the Valhalla 
in hackerland. Seems like you're stuck between a rock and a hard place, right? 
There's only one thing to do: secure those servers! One of the tools you should 
use to secure your servers is the Security Configuration Wizard.

------------------------------------------------------------------------------
------------------------------------------------------------------------------
Fault tolerant and secure Terminal Servers, stress free with 2X LoadBalancer 
for Terminal Services / Citrix
2X LoadBalancer for Terminal Services / Citrix provides load balancing, 
increased security and redundancy for your Terminal Servers. Easily load 
balance RDP/ICA sessions between Terminal Servers and provide fault 
tolerance. If your servers are exposed to the internet, hide the backend 
terminal servers by exposing a single gateway machine, and allow 
connection only via SSL - thereby increasing security of your Microsoft 
Terminal Services. (http://www.2x.com/loadbalancer/)
------------------------------------------------------------------------------
------------------------------------------------------------------------------

5. On The Spot

For our first interview we got Art Matin, Softricity's CEO. If you do not know 
Softricity (http://www.softricity.com/home/index.asp), make sure you check them 
out. They have a very interesting technology that can be used on its own or on 
a TS environment. Imagine a Citrix world with no silos. Yes, it may give you 
that. So here we go?

Cláudio: As of today companies are struggling to manage all the issues that 
come with the typical client server approach where pretty much all applications 
reside on the client side. These include application conflicts, application 
deployment management and so on. Softricity's solution resolves all these 
issues but like in a client-server world, if your PC is slow, your 
applications, no matter if delivered by SoftGrid, will be slow. This means 
companies are back to the hardware replacement cycle, where they must replace 
corporate PCs all the time as they get slower because applications are more 
demanding. What is Softricity doing to avoid or minimize this huge expense that 
comes with fat clients, that all companies are trying as much as possible to 
avoid?

Art: The majority of the costs associated with desktops do not come from the 
cost of the hardware; it's the cost of managing the software that runs on the 
client. Until Softricity's application virtualization and streaming, the 
process of testing for conflicts, resolving incompatibilities, installations, 
support and uninstalls represented over 70% of the total cost of ownership. 
What our technologies enable is the ability to manage rich clients in the same 
way you can manage thin clients, but without the need for a large and costly 
server infrastructure in your data center. We recently introduced our Return on 
Virtualization calculator, which we developed in conjunction with Forrester 
Research, and have found that our customers see an 80% reduction in application 
management costs once they implement virtualization and streaming.

Cláudio: Comparing Softricity's approach to a server based computing solution 
like Terminal Services, where all applications run on the server side, 
therefore preserving the user's workstation environment exactly like SoftGrid 
does, and at the same time, not requiring the workstation power required by 
Softricity, what do you think are the PROs and CONs (of course Softricity's 
approach is not all about PROs!) of these two approaches (SoftGrid and 
traditional Server Based Computing - TS/Citrix)?

Art: Server-based computing is an excellent solution for certain situations, 
such as remote access (low-bandwidth) and when you need to keep all data within 
the data center. What Softricity offers is a way to keep using SBC in this way, 
but to extend the centralization enterprise-wide to desktop users. In fact, our 
platform consolidates the management of applications for SBC and the desktop by 
allowing the same virtualized application to run on both terminal servers and 
desktops. So the question is not one being a better solution than the other - 
it's where each are best used given the current needs of the user (device, 
bandwidth, type of application, etc.).

Cláudio: In the past, Softricity focused heavily on the SBC market, selling 
itself as a great tool for terminal services/Citrix environments. This focus 
now shifted to the desktop market and many people see Softricity as a 
competitor when compared to TS/Citrix. What would be the main reason for that 
shift?

Art: Softricity continues to offer its technology for the SBC market. In fact, 
despite technologies that have appeared in the last year with "isolation" 
features, we have sold more of the terminal services client than ever before. 
That said, it has become clear to enterprises that this technology is more 
significant than for simply streamlining remote access and data centralization 
solutions, and that our Universal product can enable them to build the 
foundation for their strategic, enterprise-wide deployments to the desktop.

Cláudio: How do you envision Softgrid virtualization technologies fitting into 
an enterprise environment as Microsoft urges the industry towards Avalon, with 
its client-side rendering capabilities?

Art: We are working today with Microsoft on a number of initiatives. First, as 
we announced in February, we are working with their Manageability Team to 
integrate virtualization and streaming into Microsoft SMS. This is happening 
through joint sales and marketing in the field (we recently announced a 
world-wide Virtualization Tour with Microsoft) as well as with our new product, 
SoftGrid for SMS, which allows users to have all the functionality of 
virtualization and streaming from within the SMS platform. As for Vista and 
Avalon, we clearly can play a role, as the client-side rendering will require 
local-processing power - yet another example where we can centralized the 
deployment and management but allow the desktop to take on the processing 
instead of building out large server farms.

Cláudio: Are there plans in the future for a method of delivering non-Windows 
applications? Or even Windows applications to non-Windows clients?

Art: Today the clear opportunity for Softricity is with Windows, which runs on 
over 94% of enterprise desktops. However, if you do want to run virtualized 
Windows applications on non-Windows devices, our architecture allows you to do 
this by routing the application to terminal services and Citrix servers - which 
can then screen-scrape the virtualized application to other platforms.

Cláudio: One neat idea a friend of mine mentioned - Thanks Matt - would be to 
have Softricity partnering with ISVs so that their software could be shipped 
'pre-sequenced'. I would simply buy a package from the vendor that I could 
import immediately to the SoftGrid server, with no sequencing involved. Is 
Softricity working on something like that with ISVs?

Art: Today we partnered with a number of ISVs using just this scenario. The one 
we have announced is Cerner, the hospital management software company. You're 
right - it's an excellent way for end-customers to quickly get a virtualized 
application and immediately - without any further testing - put it into 
production. Expect to hear more about this model from us in the future.

Cláudio: And finally, the question that everyone is probably asking you all the 
time: When are you guys going IPO?

Art: I can't give you a time frame on that. Our goals right now are to be a 
company that delivers tremendous value to our customers and to continue to 
focus on innovation and extend our technology lead in application 
virtualization, a space we pioneered.  We're well on our way.

Cláudio: Art, again, thanks for your valuable time. It was a pleasure talking 
to you and I am sure our readers will appreciate your time today. We hope to 
talk to you again soon.

Art: Thank you Cláudio for the opportunity!

------------------------------------------------------------------------------
------------------------------------------------------------------------------
Fault tolerant and secure Terminal Servers, stress free with 2X LoadBalancer 
for Terminal Services / Citrix
2X LoadBalancer for Terminal Services / Citrix provides load balancing, 
increased security and redundancy for your Terminal Servers. Easily load 
balance RDP/ICA sessions between Terminal Servers and provide fault 
tolerance. If your servers are exposed to the internet, hide the backend 
terminal servers by exposing a single gateway machine, and allow 
connection only via SSL - thereby increasing security of your Microsoft 
Terminal Services. (http://www.2x.com/loadbalancer/)
------------------------------------------------------------------------------
------------------------------------------------------------------------------

6. Rumors on the SBC Space

Well, one of the guys behind Terminal-Services.NET (me! What a coincidence!), 
that brought you tools like WTSGateway Pro, WTSPortal and others will soon 
bring you some more exciting tools, to be shown for the first time at BriForum! 
Another reason for you to sign up for it as soon as possible.

And from the Microsoft end, Longhorn is moving fast and many improvements were 
made on the latest build available to important people like Ron Oglesby.

Before I sort out what is NDA and what is not, I will not comment on that. But 
I must say I am happy to see they are listening and improving it to the point 
it is useable. 

------------------------------------------------------------------------------
------------------------------------------------------------------------------
Fault tolerant and secure Terminal Servers, stress free with 2X LoadBalancer 
for Terminal Services / Citrix
2X LoadBalancer for Terminal Services / Citrix provides load balancing, 
increased security and redundancy for your Terminal Servers. Easily load 
balance RDP/ICA sessions between Terminal Servers and provide fault 
tolerance. If your servers are exposed to the internet, hide the backend 
terminal servers by exposing a single gateway machine, and allow 
connection only via SSL - thereby increasing security of your Microsoft 
Terminal Services. (http://www.2x.com/loadbalancer/)
------------------------------------------------------------------------------
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