Have a look at http://support.citrix.com/article/CTX122536 . The Citrix Quick Launch Tool. Carl Webster Consultant and Citrix Technology Professional <http://dabcc.com/Webster> http://dabcc.com/Webster From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Snyder Subject: [THIN] Re: MSTSC Issue verified the users can connect via ICA, just not via RDP, yes, they have permissions to RDP in the tssc on a side note, since it's been a while since I've played citrix-dude, is there really no fat ICA client anymore?